Lucy Waddock
Back to Team

Lucy Waddock

Resourcer - MERJE Front-Line TalentSpecialising in Front-Line Talent

Experience
Lucy has recently joined MERJE following a successful career within Customer Services, Account Management and Office Administration. She was responsible for the on-going recruitment of a team of Customer Service Administrators and delivered ongoing training programs within Customer Care and Account Management. Lucy has previously held the position of Customer Service Supervisor for a leading retailer and manufacturer and has a wealth of experience in the retail market, sales and key account management. Lucy will focus on recruiting a variety of contact centre roles, including temporary, contract and permanent vacancies.

Sectors
Lucy recruits permanent, temporary and interim recruitment solutions to organisations across all major industry sectors, including Financial Services, Outsourcing, Retail, Travel, Leisure, Hospitality,, Telecommunications, Public Sector, Gaming, Utilities, Healthcare, Education, Construction, Security and Non-Profit.

Speciality
Lucy specialises in permanent, temporary and fixed term Customer Contact and Call Centre roles.

Typical positions Lucy recruits for include:

Customer Services Advisors, B2B/B2C Sales, Collections/Debt Recovery Agents, Claims Advisors, Account Managers, Retentions Agents, Webchat/Social Media Executives, Bi/Multi-lingual Agents, Market Research, Telemarketers, Team Leaders, Team Managers, Complaints Handlers, Resource Planners, Administrators and Quality Analysts.

Jobs by Lucy

View All Jobs
Customer Service Administrator – Logistics
Manchester, United Kingdom£24,000 pa

​Salary: £24k Start Date:ASAP Location: Wythenshawe Hours:Mon – Fri, 9am – 5pm (No weekends)   The Role: Working for an import / export company in preparation for Brexit. Ensuring customers are pre...

Apply Now
Senior Complaints Handler
Bradford, United Kingdom£21,500

​ ​ A fantastic opportunity for an experienced Senior Complaints Handler to join a vibrant, creative and flexible working atmosphere.As a Senior Complaints Handler, you will take responsibility for...

Apply Now
Complaints Handler
Bradford, United Kingdom19,365

​​A fantastic opportunity for an experienced Complaints Handler to join a vibrant, creative and flexible working atmosphere. As a Complaints Handler, you will take responsibility for escalated cust...

Apply Now

Latest Articles

View All Articles
00000543356
MERJE Launches an All-New Website

We're delighted to announce the launch of our newly designed recruitment website! As an award-winning, specialist recruitment consultancy, we always strive to offer the very best services to candid...

Pexels Alena Koval 886521
Greenwashing: ​How business leaders can avoid it

Concerns around businesses labelling their own investments as ‘green’, even when they might not have the credentials to back up their claims, has led to experts establishing the Green Technical Adv...

Welcome To Merje Banner (12)
Welcome to MERJE: Sam Anderson, Resourcer - Financial Crime & Fraud

​We're delighted to announce the return of Sam Anderson to the MERJE team. Sam recently graduated from Leeds Beckett University with a First Class degree in Business Studies and is now excited to e...

Ruthless Images Merje  131
​MERJE breaks records again! We reflect on our best quarter to date, for a second time.

Hot on the heels of recording our most profitable Q1 to date at the beginning of 2021, we went on to enjoy an even more successful second quarter.Financial figures achieved throughout Q2 of this ye...

Sigmund E Tg Mf Fzro Gc Unsplash
Hybrid Working: The rise of workplace flexibility

​As the world heals and adjusts to a new normal following peak COVID, the typical working model is also shifting, almost to the point of being in a state of flux.Some people are desperate to return...

Carlos Muza Hpj Sk U2 Uysu Unsplash
Internal Audit Trends in a Post-COVID World

​Although most organisations are primed to deal with a certain level of change and disruption, the pandemic turned normal business operations upside down almost overnight.On a global scale, busines...

Naja Bertolt Jensen 2 St3 S36 Gu7w Unsplash
Plastic Free July: Six ways to create a more environmentally-friendly workplace

​Plastic Free Julyis a global movement, which helps millions of people be part of the solution to plastic pollution in order to have cleaner streets, oceans and communities.With an estimated eight ...

Image 2021 07 22 T10 26 43
Welcome to MERJE: Tom Cook

​MERJE's fifth new team member of 2021, Tom Cookhas joined our growing crew to support Ellie, Nuhaaand Davidin the area of Credit Risk & Analytics. Bringing with him two years of highly technic...

National Cancer Institute Bx Xg Tq Ew1 M4 Unsplash
In the spotlight: The future of funeral planning

​A consultation has been launched by the Financial Conduct Authority (FCA) around how, as of July 2022, it intends to regulate the pre-paid funeral plans sector. This follows a legislative move by ...

Welcome To Merje Banner (2)
Welcome to MERJE: Jimmy Ibrahimllari

​Our Financial Crime & Fraud team is growing! Jimmy Ibrahimllari adds another six years of fantastic Fin Crime recruitment expertise to our offering, and we're excited for him to hit the ground...

Leon 0 K7 Ggi A8l Ve Unsplash
What is company culture and how can you perfect yours?

​We always hear about how important it is to foster a strong and healthy company culture. But what exactly does this mean? What is office culture and how can it be nurtured into a positive ethos wh...

Southgate
The Southgate Approach to Effective Leadership

​Leadership is an essential skill required to climb the career ladder in any profession, especially given that 83% of businesses say that it’s important to develop leaders at all levels. There are ...