Lucy has recently joined MERJE following a successful career within Customer Services, Account Management and Office Administration. She was responsible for the on-going recruitment of a team of Customer Service Administrators and delivered ongoing training programs within Customer Care and Account Management. Lucy has previously held the position of Customer Service Supervisor for a leading retailer and manufacturer and has a wealth of experience in the retail market, sales and key account management. Lucy will focus on recruiting a variety of contact centre roles, including temporary, contract and permanent vacancies.
Lucy recruits permanent, temporary and interim recruitment solutions to organisations across all major industry sectors, including Financial Services, Outsourcing, Retail, Travel, Leisure, Hospitality,, Telecommunications, Public Sector, Gaming, Utilities, Healthcare, Education, Construction, Security and Non-Profit.
Lucy specialises in permanent, temporary and fixed term Customer Contact and Call Centre roles.
Typical positions Lucy recruits for include:
Customer Services Advisors, B2B/B2C Sales, Collections/Debt Recovery Agents, Claims Advisors, Account Managers, Retentions Agents, Webchat/Social Media Executives, Bi/Multi-lingual Agents, Market Research, Telemarketers, Team Leaders, Team Managers, Complaints Handlers, Resource Planners, Administrators and Quality Analysts.