Lucy Waddock
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Lucy Waddock

Resourcer - Front-Line TalentSpecialising in Front-Line Talent

Experience
Lucy has recently joined MERJE following a successful career within Customer Services, Account Management and Office Administration. She was responsible for the on-going recruitment of a team of Customer Service Administrators and delivered ongoing training programs within Customer Care and Account Management. Lucy has previously held the position of Customer Service Supervisor for a leading retailer and manufacturer and has a wealth of experience in the retail market, sales and key account management. Lucy will focus on recruiting a variety of contact centre roles, including temporary, contract and permanent vacancies.

Sectors
Lucy recruits permanent, temporary and interim recruitment solutions to organisations across all major industry sectors, including Financial Services, Outsourcing, Retail, Travel, Leisure, Hospitality,, Telecommunications, Public Sector, Gaming, Utilities, Healthcare, Education, Construction, Security and Non-Profit.

Speciality
Lucy specialises in permanent, temporary and fixed term Customer Contact and Call Centre roles.

Typical positions Lucy recruits for include:

Customer Services Advisors, B2B/B2C Sales, Collections/Debt Recovery Agents, Claims Advisors, Account Managers, Retentions Agents, Webchat/Social Media Executives, Bi/Multi-lingual Agents, Market Research, Telemarketers, Team Leaders, Team Managers, Complaints Handlers, Resource Planners, Administrators and Quality Analysts.

Jobs by Lucy

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Sales Advisor
Manchester£20000-25000 DOE + Bonus, Incentive Rewards & Benefits

​ Job Description: An amazing opportunity for a Sales Advisor to join a high performing team in the heart of Manchester City Centre. We are looking for ambitious, dedicated and driven Telesales Exe...

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Customer Service Administrator
NewcastleCirca 20K

​ A fantastic opportunity for a Customer Service Administrator to join a friendly and forward thinking team. Providing excellent service to internal and external team members you will have a high l...

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Customer Complaints Advisor
Manchester£22,000 - £25,000

​Hours: Monday – Friday 9-5 (4.30 finish Friday) Salary: 19-21K DOE ​ We have a fantastic opportunity for a motivated and customer focused individual to join a Complaints Management Team as a Custo...

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