A specialist recruitment consultancy operating within Compliance, Credit Risk & Analytics, Customer Contact, Finance & Audit, ​Financial Crime & Fraud, Procurement and Risk Management

IPV and Market Risk Specialist

London

£100,000

Play a leading role in the identification, measurement, monitoring, management, controlling and reporting of market risk as well as providing independent price verification for Clients investment portfolio. Key responsibilities include: Provide oversight of investment risk, interacting effectively with stakeholder including Risk Management, Asset Management and Finance Execute the independent price verification (IPV) of investment portfolio including illiquid investments and derivatives Provide independent challenge to Executive Management on matters related to investment risk and price testing Monitor credit risk, interest rate risk, other market risk exposures, reviewing internal risk reporting and challenging where appropriate Provide oversight of non-traditional, illiquid investments with regard to compliance with the internal control framework Provide line 2 oversight of derivatives use, assessing this against existing governance requirements set out in the derivatives use plan and investment guidelines Review strategic asset allocation and investment mandates Review proposals for new investments, changes to investment strategy, liquidity managements, ALM Contribute to Line 2 meetings with external investment managers Play a key role in ensuring that the internal model accurately reflects the relevant risks, including operational risk relating to investment activities Be a key contributor to the ongoing development of internal model for Private Debt pre and post IPO Deliver independent, balanced, accessible information and advice on risk issues that can be presented to the Risk Committee of the Boards Contribute to the Own Risk and Solvency Assessment (“ORSA”) in matters relating to investment, liquidity and ALM risk, including scenario testing, reverse stress testing Lead risk assurance reviews in respect of investment and ALM-related topics Draft documentation in respect of review activity, highlighting key findings and recommendations and engage with stakeholders to agree actions plans to address these Review and challenge the results of Risk and Control Self Assessment relating to investment risks Review internal reporting of performance against mandates, operational events and breaches Maintain documentation of the risk control framework consistent with risk management standards Give policyholder outcomes adequate and appropriate consideration in matters that relate to risk Keep abreast of industry developments The Person: Strong understanding of investment risk assessment, management and mitigation techniques Strong knowledge of Solvency II regulatory framework Strong academics – likely to involve a good quality degree and professional qualification / partial qualification in a risk, finance, actuarial or equivalent financial discipline Knowledge of Asset and Liabilities management risk Financial modelling background and proficient use of Excel and macros Minimum 5 years' experience of managing market risk in a banking, pensions or insurance role Experience in looking at private debt transactions, with their complex capital structures, knowledge of and rationale behind key loan security terms, covenant setting and scenario testing Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Senior Credit Risk Analyst- Mortgages, Loans

London

£110,000 pa

Single name counterparty credit risk focused credit risk analyst to play a leading role in the identification, measurement, monitoring, management, controlling and reporting of credit risk Key responsibilities include: Deliver independent, timely, balanced, accessible information and advice on credit rating issues that can be presented to the Credit Assessment and Independent Price Verification Committee (CAIPVC) and Audit & Risk Committee of the Boards, including content for Own Risk and Solvency Assessment (ORSA) Monitor and challenge the ongoing appropriateness of methodologies used by External Asset managers and credit ratings assigned to external asset manager rated investments, including Private Debt Conduct in-depth and rigorous due diligence credit analysis of Private Debt Investments, prepare case and credit report, make rating recommendation and present for credit rating team and to CAIPVC Monitor the internal credit rating of the Private Debt Portfolio Be a key contributor to the ongoing development of credit rating framework for Private Debt pre and post IPO. Provide business with own credit perspective and assessment of individual investment opportunities, including providing challenge to Asset management and as necessary to external managers directly Provide recommendations to management on the appropriateness of individual transactions, including where corrective actions may need to be considered during the lifetime of a transaction Provide specialist credit rating input into the enhancement (as necessary) of methodology for Matching Adjustment Under Stress, e.g. propose credit ratings under stress for each of the private debt assets in a Matching Adjustment Portfolio Provide risk input and challenge around material new counterparty exposures and credit ratings, including corporate transactions and reinsurance arrangements Lead risk assurance reviews in respect of credit ratings e.g. periodic review of credit rating data used for capital, Matching Adjustment calculations, external reporting including Annual and Quarterly Reporting Templates, Solvency and Financial Condition Reports Provide credit rating input into Investment Guidelines Review appropriateness of credit rating aspects of strategic asset allocation and investment mandates Maintain documentation of the risk control framework with regard to credit ratings consistent with Group risk management standards Provide risk input into resolution of operational events and breaches relating to credit ratings Give policyholder outcomes adequate and appropriate consideration in matters that relate to credit ratings Monitor credit rating changes by External Credit Assessment Institutions (individual credits or broader changes in ECAI ratings methodologies) and keep abreast of industry developments Interact effectively with stakeholders including External Investment Mandate team, Asset Management and Finance Where relevant, contribute to oversight meetings with investment managers The Person: Strong fundamental and technical skills to assess credit risk within illiquid asset classes and of corporate bonds Ability to think critically, independently and creatively. Ability to think 'outside-the-box' - propose new analytical approaches to new asset classes and challenge the existing rating approaches, when needed, to improve effectiveness and the overall quality of Internal Rating framework Excellent communication and influencing skills (both written and verbal) Ability to challenge status quo in effective and constructive manner Demonstrable ability to work constructively in a diverse and multicultural team environment Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Management Accountant

Sheffield

£40,000 - £50,000 pa

An exciting opportunity has become available for a Qualified Accountant to join a market leading business based in Sheffield as a Management Accountant. You will be part of a £700m turnover division, working closely with the Operations team. You will be preparing, developing and analysing key financial information to enable well-informed decisions on future stability, growth and profitability of the business. Key responsibilities include: Production of accurate and timely management accounts and balance sheet reconciliations. General ledger, month end processes. Supporting the development and preparation of budgets, forecasts, variance analysis and KPI’s. Provide decision support to all businesses within the Division. Support the integration of newly acquired businesses, whilst building and maintaining strong relationships. Other ad-hoc reporting requirements. Key requirements: You will be ACCA/CIMA or ACA qualified ideally a minimum of 2 years PQE The ideal candidate will be conscientious, with the ability to work very close deadlines within in a team environment. Have strong knowledge and experience MS Excel skills and preferably MS Access Be a good communicator and able to build sustainable relationships Have experience in a similar capacity Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Administration & Reporting Executive

Warrington

£17,000 pa

37.5 Hours Monday – Friday (8:00 to 4:45pm Mon-Thur, Fri 8:00 to 3:30pm) Job Description: This is an exciting opportunity to join a busy team as an Administration & Reporting Executive. The role is the primary support to the Client Performance Executive (CPE) on a day to day basis. Working with the Client and the CPE, the Administration & Reporting Executive will develop a clear understanding of the Client’s requirements, together with a detailed understanding of CPE’s operational capabilities. This is a real opportunity to be part of a busy B2B Team. Elements of your role will include: • Provision of content for inclusion in both internal and external presentations • Ensuring Sales team have leads allocated • Completing Daily/Monthly reports, to agreed SLAs, and delivering them to the Operational management team • Webmail Management – Through Uniformed Data Creation and Capture • Working as part of the team and maintaining a good level of understanding of the key activities of the client • Adhoc projects linked to either a campaign or the whole site Skills • Experience of Microsoft Office Suite, Proficient in Excel • Have confidence in producing Client data with good administration, planning and organisation skills with incredible attention to detail • Ability to prioritise a busy reactive workload and work calmly and accurately under pressure • Have good communication and interpersonal skills with an absolute understanding of the need for confidentiality • Experience within a contact centre environment would be an advantage Benefits Free parking and are connected to all major transport links including bus and rail networks Bike to work scheme Flexible benefits including 22 holidays, plus bank holidays and the option to buy and sell up to 5 days holiday PA Free Xmas Party and annual events Sports & Social Club

Risk Analyst

Bolton

Competitive

The role will involve assisting the Risk Team in carrying out the day to day aspects of risk management and providing support to the business in implementing an effective risk management framework, control framework testing programme, risk assessment programme, and breach management process. Key responsibilities include: Assist with the controls testing programme and the preparation of reports to management Analysis of risk data including Root Cause Analysis, assurance reviews and the production of risk reports Support the day to day management of Enterprise risk to include key risk management activities such as: support the business in Risk Event reporting, resolution, Root Cause Analysis, Risk Control Self-Assessment, Business/project risk assessment and developing Key Risk Indicators; Assist with preparing the information required by the Risk Committee in order to help it fulfil its function Provide assurance to the Board and Committees on the quality of the operational controls across the Group Assist in the design of appropriate metrics and regularly review risk areas Assist in the development and implementation of the Risk Assessment and Control Framework Review Programmes Assist with the investigation of Risk Events, identify resolution and Conduct Root Cause Analysis; Work closely with individual teams to understand the root causes of Group breaches, where improvements can be made to reduce and/or prevent breach occurrence Involvement in the process of embedding the Risk Management Framework and control framework throughout the business areas and contribute to the risk and control culture of the organization through Assist with the Implementation of the Group’s Risk Management Framework The Person: Detailed understanding of the scope of business risk responsibilities Practical experience of the completion and maintenance of risk registers Experience working as part of an operational risk based controls testing programme Previous experience conducting Risk and Control assessments Knowledge of the regulatory environment in the UK financial services sector is desired

Assistant Management Accountant

Bolton

£22,000 – £25,000 pa

A successful, growing SME based in Bolton are currently looking to recruit for an Assistant Management Accountant on a permanent basis. The business is looking for an ambitious individual who is looking to get involved in a very busy, ever changing environment where no two days are the same. This role will suit someone who wants to get their hands involved in all aspects of accounting. You will be working very close to the FC in a small accounts department, therefore exposure to all elements of accounting is guaranteed. Your key responsibilities will include; Ensure the Trial Balance is up to date at each month end Preparation of all monthly journals, including accruals/prepayments & payroll Balance sheet reconciliations Prepare monthly management accounts for review by the Financial Controller and Managing Director Assist the Financial Controller in preparing the Year‐end audit file to ensure that all information is ready and available in time for the tax filings/statutory audit Assist in annual forecasting for P&L /Balance Sheet and periodic revisions Weekly Gross Profit reporting Investigating variances against forecast Modelling of forecast margins Daily and month-end bank reconciliations for multiple bank accounts Assist in cash flow forecasting Liaison with banks and payment providers Make payments at the bank Responsibility for petty cash including maintenance of petty cash records and completion of a cash reconciliation at each month end Manage Claims process with suppliers Quarterly VAT Return and reconciliation to Sage PAYE/Corporation Tax reconciliations of liabilities to HMRC accounts Preparation of weekly reporting pack In order to be considered for the role you will be a part qualified Assistant Accountant CIMA/ACCA/ACA or qualified to AAT Technician level. Sage 50 experience as well as excellent Excel skills are essential to the role. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Account Executive

Warrington

£18,500 + Bonus (£22400 achievable)

37.5 Hours Monday – Friday Job Description: This is an exciting opportunity for an experienced Lead Generator to join a team working for a leading automotive company. As a lead generator you will become: A brand expert enabling you to promote the product Meet and exceed given targets on generating appointments. You will need to be accomplished at self-sourcing your own quality leads. Through training and continued development, you will: Build close working relationships with both business and private clients in order to better understand their requirements Identify opportunities for up sell and / or cross sell which will be achieved through a combination of prospecting and telephone-account management. Manage Field Team appointments by communicating with all stakeholders through a variety of channels including inbound and outbound calls, emails and social media Skills and Experience A keen eye for detail Ability to data-capture accurately Previous experience in a fast-paced sales environment Experience of thriving on self-sourcing your own quality leads A passion for delivering excellent customer service first time every time The confidence to follow up on sales opportunities and are able to confidently communicate with a variety of stakeholders. Excellent verbal and written communication skills Previous experience of working in a target driven environment Previous experience or a keen interest/ knowledge of the automotive industry Benefits • Salary £18,500 • Bonus up to £3,900 PA (paid quarterly) • 22 days holiday plus Bank Holidays • Excellent employee benefits

Senior Complaints Handler

Woking

£35,000 - £40,000 pa

My client is looking for a Senior Complex Complaints Handler to work effectively together with their consumers and Contact Centre Operation team. They aim to deliver a high level of service and care to their customers and ensure that everyone who has contact with them has a positive experience. Responsibility Be the point of contact for all escalated complaints To ensure that all complaints are handled effectively, efficiently and promptly in order to promote consumer satisfaction Maintain and develop the complaints process by updating policies and procedures when necessary Build strong working relationships with individuals across all areas of the business. Knowledge, skills & Experience Excellent interpersonal and stakeholder management skills with the ability to communicate verbally and in writing. Experience of dealing with complex and C-Level complaints The ability to prioritise workloads by managing on-going projects as well as everyday responsibilities. The ability to look at the wider picture & to appraise situations before making decisions Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Customer Service Advisor

Warrington

£16500

We have an exciting opportunity to join a growing Customer Service Team. You will be responsible for handling inbound customer service enquiries and retentions. You will be dealing with enquiries such as: General Account Enquiries Customer Renewals Cancellation Requests Customer complaints Change of Address Change of Account Details House Moves The Role: Working within a lively contact centre, having great conversations with our customers By delivering excellent customer service you will expected to provide a world class service for the customer Using a consultative approach to resolve customer issues Listening and understanding our customers to ensure we deliver a tailored solution Working as part of a team to add value to our business Striving to achieve your personal best through quality targets About You: We are looking for individuals who have a passion for customer service It would be desirable for you to have worked in a regulated/compliance environment You must be a self-motivated, resilient individual, who can adapt within a fast paced environment You will need to be able to evidence 100% commitment to the role Strong written and verbal communication skills are required

Experienced Lead Generator

Warrington

£18500 + bonus

We have an exciting new opportunity for an experienced Lead Generator to join our team working for a leading automotive company. Working hours Monday-Friday with excellent employee benefits including option to buy additional holiday (up to 5 days), flexi benefit scheme to tailor your needs and free on-site parking As a lead generator you will become a brand expert enabling you to promote the product meet and exceed given targets on generating appointments. You will need to be accomplished at self-sourcing your own quality leads. Through training and continued development, you will Build close working relationships with both business and private clients in order to better understand their requirements Identify opportunities for up sell and / or cross sell which will be achieved through a combination of prospecting and telephone-account management. Manage Field Team appointments by communicating with all stakeholders through a variety of channels including inbound and outbound calls, emails and social media, To enjoy the role you will have A keen eye for detail Ability to data-capture accurately Previous experience in a fast-paced sales environment Experience of thriving on self-sourcing your own quality leads A passion for delivering excellent customer service first time every time The confidence to follow up on sales opportunities and are able to confidently communicate with a variety of stakeholders. Excellent verbal and written communication skills Previous experience of working in a target driven environment Previous experience or a keen interest/ knowledge of the automotive industry We offer: • Salary £18,500 • Bonus up to £3,900 PA (paid quarterly) • 37.5 hours a week to be worked Monday- Friday • 22 days holiday plus Bank Holidays • Excellent employee benefits Have access to real opportunities for progression If you think you could be our next Lead Generator please don’t delay apply today!!

Senior Credit Risk Analyst

Manchester

Up to £40,000

An established Financial Services business with a history spanning decades and a range of products on offer to businesses and consumers in the UK. To continue business growth, the company is now looking for a Senior Credit Risk Analyst to join the team. This client does not provide sponsorship. Responsibilities: Report to the Credit Risk Manager Involved in reporting and analysis on the quality of lending against risk appetite Analyse the portfolio to improve efficiency and automation Support the development of IFRS9 reporting Provide analytical insights and make strategic recommendations Work across the full Credit Risk life cycle Experience Required: Experience in a similar Credit Risk Analyst role Coding experience - SQL, R or Equivalent Strong academic background Understanding of risk management Advanced Excel skills Knowledge of IFRS9 would also be beneficial

Loan Operations Specialist

London

£230

Responsible for the completion of operational activities through the application of SME skills and experience of processing activities, instruction and training of colleagues, authorisation of colleague’s work, problem solving and stakeholder management. Also responsible for ensuring that technical skills are continuously updated and expanded in line with business requirements. Key accountabilities - Completion of operational processes including full client on boarding, all payment and reconciliation processes - Taking ownership of and deliver against internal and external stakeholder requests for information or clarification - Authorisation of colleagues work to ensure that effective “maker/checker” controls are operated at all times - Provision of effective coaching and training of the Operations Clerks - Contribute to the planning of daily workloads and prioritization of team focus and resources in response to varying demands in BAU volumes and various stakeholders - Escalation of important issues to senior colleagues, providing relevant summary information and recommendations for action - Ensure that all activities are undertaken in accordance with relevant policies, procedures, timeline and quality standards; proactively challenge these standards and formulate recommendations for improvement - Support the work of the team with external control functions such as audit and compliance personnel ensuring that accurate data is supplied – liaise with senior colleagues as required - Recommend project, PCR and other change activity to senior colleagues in support of beneficial change; fully support subsequent activities including UAT testing - Design, source and generate MI from various sources as required and ensure that reporting requirements are met - Undertake all activities and communication with a strong customer focused approach and in a positive and collaborative way - Proactively seeks explanation and clarification in pursuit of understanding and expansion of own skill base; is able to share this with colleagues and stakeholders in all aspects of role performance - Able to support on an ad hoc basis, other operational teams, adapting skills and experience to demands

Data Protection Manager

Birmingham

to £75,000 + Benefits

Our client is a well-known Financial Services business who are currently looking to recruit an individual to maintain a secure framework for the management of its data and compliance with data protection legislation and to maintain an effective business continuity framework for the business. Key responsibilities include: Act as focal point for all aspects of day to day compliance with data protection legislation: Providing advice on data protection Providing advice on marketing activities (email, SMS, telephone, post) Conducting data protection risk assessments Managing data subject access requests Identifying data processor/data controller roles and negotiating data protection terms in third party contracts Advising on data retention requirements Operate a training programme Monitoring compliance Communication and co-operation with the ICO Reviewing data incidents and determining relevant actions and notifications Applying in-depth knowledge of principles, practices and procedures of data protection to achieve the completion of complex assignments. Establish and maintain a data protection framework for the business, including the development and implementation of policies, procedures and processes to ensure compliance with all aspects of the GDPR, including: Privacy Impact Assessments Data Subject Access Requests Privacy Notices Data retention External Information Requests Development/revision of appropriate data protection policies Supplier contract review Physical / Technical security, including establishing appropriate access controls Incident / Breach Management Maintain a network of Data Protection ‘champions’ within the organisation to assist with the collation of MI, building privacy awareness and promoting good practice across the business Work closely with Legal, Information Security, Marketing, Risk & Compliance and HR to ensure that all Data Protection considerations area addressed under GDPR Provide guidance to the Executive and Boards on GDPR as required Monitor ICO guidance / enforcement actions / policies Network with Data Protection colleagues both internal and external. Maintain the business continuity framework for the business including: Own the groups Crisis Management and Business Continuity process Working with the business at both group and local level to maintain local business impact assessments Maintenance of business continuity plans for group locations, undertaking periodic risk assessments. Periodic business continuity testing (physical or scenario). Maintaining awareness of business continuity requirements, undertaking training as required The Person: The successful candidate will be experience in financial services and have a knowledge of compliance / regulatory risks facing a financial advice firm, including pensions and the broader financial service regulation. Excellent understanding of the requirements of the General Data Protection Regulation and related legislation such as PECR 3-5 years Data Protection and Privacy experience, preferably in the financial services sector. Previous experience in delivering a Data Protection strategy for an organisation would be desirable Familiarity with business continuity requirements and how to implement them Strong analytical and project management skills Strong communicator with proven effective interpersonal and influencing skills Salary range is entirely commensurate with experience and will reflect the significance of the role. Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Data Protection Manager

Leeds

to £75,000 + Benefits

Our client is a well-known Financial Services business who are currently looking to recruit an individual to maintain a secure framework for the management of its data and compliance with data protection legislation and to maintain an effective business continuity framework for the business. Key responsibilities include: Act as focal point for all aspects of day to day compliance with data protection legislation: Providing advice on data protection Providing advice on marketing activities (email, SMS, telephone, post) Conducting data protection risk assessments Managing data subject access requests Identifying data processor/data controller roles and negotiating data protection terms in third party contracts Advising on data retention requirements Operate a training programme Monitoring compliance Communication and co-operation with the ICO Reviewing data incidents and determining relevant actions and notifications Applying in-depth knowledge of principles, practices and procedures of data protection to achieve the completion of complex assignments. Establish and maintain a data protection framework for the business, including the development and implementation of policies, procedures and processes to ensure compliance with all aspects of the GDPR, including: Privacy Impact Assessments Data Subject Access Requests Privacy Notices Data retention External Information Requests Development/revision of appropriate data protection policies Supplier contract review Physical / Technical security, including establishing appropriate access controls Incident / Breach Management Maintain a network of Data Protection ‘champions’ within the organisation to assist with the collation of MI, building privacy awareness and promoting good practice across the business Work closely with Legal, Information Security, Marketing, Risk & Compliance and HR to ensure that all Data Protection considerations area addressed under GDPR Provide guidance to the Executive and Boards on GDPR as required Monitor ICO guidance / enforcement actions / policies Network with Data Protection colleagues both internal and external. Maintain the business continuity framework for the business including: Own the groups Crisis Management and Business Continuity process Working with the business at both group and local level to maintain local business impact assessments Maintenance of business continuity plans for group locations, undertaking periodic risk assessments. Periodic business continuity testing (physical or scenario). Maintaining awareness of business continuity requirements, undertaking training as required The Person: The successful candidate will be experience in financial services and have a knowledge of compliance / regulatory risks facing a financial advice firm, including pensions and the broader financial service regulation. Excellent understanding of the requirements of the General Data Protection Regulation and related legislation such as PECR 3-5 years Data Protection and Privacy experience, preferably in the financial services sector. Previous experience in delivering a Data Protection strategy for an organisation would be desirable Familiarity with business continuity requirements and how to implement them Strong analytical and project management skills Strong communicator with proven effective interpersonal and influencing skills Salary range is entirely commensurate with experience and will reflect the significance of the role. Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Compliance & Marketing Officer

Edinburgh

c.£40,000 - £45,000 + Benefits

Our client is a well-known Financial Services business who are looking to recruit a Compliance & Marketing Officer. Working in the firms Marketing Risk & Compliance team you will work as part of a successful team that safeguards and supports Brand & Marketing to confidently create compliant communications that lead to good customer outcomes. Key responsibilities include: Be the first line compliance lead on agile projects, responsible for identifying regulatory risk position and providing solutions Act as an expert reference point, giving steer/opinion in an agile environment Ensure that all project output, such as marketing and other external communications, is compliant with regulation, legislation and risk appetite Provide an advisory service to a range of stakeholders across the business Act as a subject matter expert in interpreting regulations to produce new ways of servicing customers and communicating with them As a Compliance & Marketing specialist you will use your excellent knowledge of marketing communications and risk governance to provide support to agile project teams, covering risk & compliance to ensure Marketing material is not only compliant but compelling. To succeed in this role you will have: Good working knowledge of Compliance and regulation and ideally some knowledge of Financial Promotions and associated regulatory requirements, with emphasis on marketing communications compliance. (This role will suit someone looking to broaden their compliance knowledge in to a more marketing compliance focused role) Good knowledge of the Conduct of Business Handbooks, and practical experience of online, digital and non-digital comms Detailed knowledge of financial services regulatory and legislative frameworks NB. Flexible working is feasible and two days working from home is realistic.