A specialist recruitment consultancy operating within Compliance, Credit Risk & Analytics, Customer Contact, Finance & Audit, ​Financial Crime & Fraud, Procurement and Risk Management

Financial Crime Data Analyst

London

Very Competitive Salary

Our client is a fintech business who are leading the way in the development of new payments and banking solutions who are looking for a looking for a Financial Crime Data Analyst to help in configuring their Transaction Monitoring and other AML processes. Key responsibilities include: Developing, maintaining and communicating a deep understanding of the business’s Transaction Monitoring (TM) and other AML processes, how they are configured. Overseeing our code (SQL & Python) and configuration control policy Translating requirements from colleagues into technical terms Developing, maintaining and sharing a suite of documentation which defines the end-to-end data model, including Extraction, Transformation, Loading and use in TM scenarios. Employing data querying and analytical techniques to support the understanding of data and creation of management reports and actionable intelligence. Assisting the operational team with any ad-hoc requirements. Key Requirements: Experience as a Data Analyst Comfortable using SQL and manipulating large sets of data Understanding of Transaction Monitoring and Anti money laundering policy Awareness of industry trends, AML regulations, technical innovations and service providers Understanding of the payments industry, payments systems, data and protocols.

Financial Modeller

Glasgow

Up to £61,000 pa

MERJE are currently partnered with a leading Financial Services organisations based in Glasgow to recruit a strong Oracle Modeller with a solid financial background to support the Financial Planning and Forecasting team on a permanent basis The role: • Designing, building and maintaining the Group’s financial planning and forecasting models, which underpin the strategic financial plans and stress tests – including the approach to incorporating the enlarged group into financial planning • Working with finance business partners, IT, Risk, Operations and the business to design and implement the end-to-end financial planning modelling solutions for new products, strategic projects, regulatory changes and other business change activities • Being the Subject Matter Expert in the maintenance of the Oracle application and data flows contained within the planning process. This will require a detailed understanding of the end-to-end data journey and the mapping tables that support the process Key requirements: • Experience of building, maintaining and operating the Oracle systems’ suite (ideally Hyperion planning/PBCS) • Thorough knowledge, and experience, of Excel, VBA, C++ • Degree qualification, or equivalent experience, in quantitative discipline where programming and modelling were core elements of the curriculum • Accountancy, or actuarial, qualification, be studying towards one or qualified by experience • Sound understanding of planning, stress testing, customer behaviour curves, and the costs of funds/capital/liquidity • Highly effective communication skills at all levels including positive influencing of senior stakeholder.

Fraud Consultant

Unknown

£50,000 - £70,000

Our client is a leading and international fraud consultancy business who are currently recruiting for a Fraud Consultant. This is a unique fraud role working with international clients on a regular basis helping them define their Fraud strategies and processes. Key responsibilities include: Consultants are responsible for providing best in class recommendations in Fraud Management. The Fraud Consultant will collaborate with the client to develop methodologies for the effective delivery of the business aspect of any fraud solution implementation. Manage and conduct a business data driven analysis to develop a thorough understanding of the client’s requirements for fraud products and services. Responsibilities also include working with professional services project management team to assist clients while converting to fraud solutions. A consultant needs the ability to work independently as fraud expert, providing both fraud mitigating strategies and fraud operational management consulting services. Problem solving and the ability to develop unique approaches for challenging situations that address a customised client need. Consultants are expected to work with the client to identify other opportunities within Fraud Consulting or other areas (ie. credit risk) within the client’s business. Support, Develop and Deliver Custom Fraud Analytical Solutions. Design, develop and roll out a fraud strategy optimisation offering for clients Provide regular feedback to the Fraud Consulting Senior Director and Advisors Management Team. Expected to proactively participate in providing new ideas and recommendations for fraud services and product offerings that may be valuable for clients in different geographical regions globally. Work with the Fraud Consulting team to continue to build a strong collegial working relationship that creates opportunities for knowledge sharing so that the business unit continues to provide valuable services to its clients. Key Requirements: Hands on experience in delivering data driven solutions to reduce/prevent/detect fraud across the fraud lifecycle Ability to leverage rule based system and/or neutral networks to aid fraud mitigation End user knowledge of Falcon, Auth Systems, Processor Systems (FDR Falcom/TSYS Card Guard) and knowledge of the falcon consortium models Understanding and experience in all areas of fraud including detection, prevention and analytics

Credit Risk Analyst - 3 Month Contract (x2)

Manchester

£400 - £600 per day

An independent Asset Investment company focussing on financial and business services experiencing large success over the past 5 years. With offices around the globe and extensive experience to support its partners within specialist markets. Now looking for 2 Credit Risk Analysts to support the business specifically within Private Equity with MI reporting and analytics using SQL on a 3-month contract basis. If you have experience in a similar environment on a contract or permanent basis – apply now! Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Senior Financial Crime Compliance Consultant

London

£50,000 - £60,000 + 20% Bonus

The Client- A global leading investment management business are looking to recruit an experienced financial crime practitioner to join their growing business. They offer a unique culture and a supportive environment that encourages innovation and creativity whilst maintaining a healthy lifestyle balance. This Client does not provide sponsorship. The role- The successful candidate will: • Support the Head of Financial Crime Compliance in developing and maintaining financial crime assessment of risk analysis and assurance in support of the business strategy; • You will assist in the implementation and oversight of controls • Have a strong grasp on the changing regulatory environment • Act as a point of contact for escalated financial crime concerns; Key Requirements- The ideal candidate for this role will have a good knowledge of all areas of financial crime (AML; CTF; Fraud; Sanctions; PEPs and ABC) and ideally have experience of US & UK anti-money laundering laws and regulations. You will have extensive experience of working within the Asset, Wealth or Investment Management space and be comfortable engaging with people at all levels.

Senior Credit Risk Analyst

Manchester

Up to £45,000 dependent on experience

An established, well-known business and household brand name based in central Manchester is looking for a Senior Credit Risk Analyst with strong Portfolio Analytics and Risk skills to support the team over a 12 month Fixed Term contract. Providing a supportive and innovative working environment, this is an excellent opportunity for a Senior Credit Risk Analyst to gain exposure to mentoring and coaching junior analysts. This Client does not provide sponsorship. Key Responsibilities of the Senior Credit Risk Analyst: Support the operations and development of risk management activities Review risk processes and credit quality within the portfolio Identify opportunities to optimise risk Cover a variety of areas including underwriting, portfolio management, commercial insight, presentations and stakeholder management Conduct portfolio analysis & reporting and create MI to support credit risk oversight and provide insight Develop and maintain strong relationships with stakeholders Ideal knowledge and experience for the Senior Credit Risk Analyst role: At least 3 years’ professional experience in a similar Risk role Strong academic background Excellent analytical skills and able to assess complex problems and deliver solutions Good technical skills including Microsoft Office (particularly Excel) Strong communication abilities Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Compliance Officer - COBS

London

£35,000 - £40,000

Our Client An opportunity to work for one of the biggest Financial and Professional Services firms – operating as one of the top 10 largest accounting firms in the UK with revenues over £250 million. The business provides tailored financial and professional services to private clients as well as their business interests. The Role As the Compliance Officer with the COBS team your responsibilities would include: • Completing daily and monthly monitoring tasks (including File Reviews, using appropriate tools and methodologies and documenting the results accurately and in a timely fashion). • Assisting in the completion of thematic reviews. • Assisting with tracking the resolution of issues identified and action points agreed. • Providing day-to-day assistance and advice on regulatory issues to line management and staff. • Providing appropriate, consistent answers to general queries on policies. • Identifying, investigating and reporting on breaches and incidents, ensuring that these are logged promptly and accurately. • Assisting the Associate Director, COBS Compliance to maintain up-to-date departmental procedures as well as assisting with such other general Compliance tasks as may be reasonably requested. Key Requirements • Experience gained within retail investment • Monitoring experience • Professional or academic quantitative background desired • University Degree

Purchase Ledger Clerk

Chorley

£ 18,000 – 20,000

A rapidly growing service business based in Chorley are currently recruiting for a Purchase Ledger Clerk to join a busy accounts payable team. You'll help to ensure the smooth running of the purchase ledger process, from receiving an invoice through to making a payment. The ideal candidate will have previous experience within a fast-paced and high volume purchase ledger department. You will be part of a vibrant newly refurbished office where everyone pulls together to get the job done, whilst creating an excellent working atmosphere. You’ll have previously dealt with: · Allocating PO numbers to tight deadlines · Monthly preparation and posting of self-bill invoices and inter-company recharge invoices · Various payment runs to tight deadlines · Investigating any debit balances or aged balanced on the ledger If you are looking to join a company that encourages autonomous thinking, suggestions for process improvement and rewards hard work then please apply immediately.

IT procurement specialist

North Yorkshire

c£52,000 +Bonus +Benefits

Joining a small procurement team that is growing and has the full backing of the senior business,this role will carry out all IT procurement with a significant emphasis on software. Beyond that there will be scope to work across other indirect categories as the business further develops. With a current spend of c£60m the successful candidate will have great opportunity to contribute to the business both strategically and in terms of savings. This role will be the starting point for someone’s career within this business as there will be plenty of opportunity for growth and progression. Key responsibilities include: Managing a Technology spend within a fast paced and growing organisation. Stakeholders are engaged but will be looking for input to the future strategy The Person The successful individual will have gained significant technology procurement experience in a fast paced environment. They will be familiar with all software procurement practices and will have strong stakeholder engagement skills. The business allows for flexible working and encourages self-starters who are able to see the bigger picture. Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Credit Risk Analyst

London

Flexible

An exciting, growing FinTech business offering a fantastic opportunity to develop your Credit Risk knowledge by working with experienced teams on a variety of projects. Looking for a Credit Risk Analyst to join a collaborative working environment that encourages personal development, and support the delivery of long-term commercial value for the business. This Client does not provide sponsorship. Key Responsibilities of the Credit Risk Analyst: Report to the Lead Credit Risk Analyst Support the development and maintenance of credit risk strategies throughout the consumer life-cycle Utilise SAS, SQL, Python, etc. to mine data Work with statistical models and produce analytical reports Monitor risk performance and commercial performance Ideal knowledge and experience for the Credit Risk Analyst role: Experience within a Financial Services or Consumer Lending environment Good working knowledge of Excel and SAS, SQL, R or Python An understanding of data warehousing Experience in a similar Credit Risk environment, specifically retail collections would be beneficial Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Customer Service Advisor – (Fluent in Mandarin)

Didsbury

£21,000 pa + Bonus

Hours: Shift covers Mon – Fri (Between 6.00am -3.15pm) Flexibility to cover some weekend (Between 8am – 4.15) Job Description: The role: Customer Relations Advisor Are you looking for a unique opportunity working for one of the most prestigious luxury brands in the automotive industry, to provide their discerning customers with a premium personal service? As part of our team of highly skilled team of experts you will deliver a truly exceptional service which leaves every customer feeling that nothing is too much trouble. The Role You will develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so that you can provide the ultimate service to every customer and ensure that their experience goes ‘beyond the car’. You will engage with customers and prospects to gain a full personal understanding of their requirements in a skilful and professional manner in line with our stringent quality standards to deliver a World Class experience. You will also work closely with the dealer network and build professional business relationships that will be pivotal to the quality of service that you provide for customers. Working as part of a dedicated team of service professionals you will handle multiple contacts through a variety of communication channels to provide a truly blended service. In summary you should have/be: • Highly skilled multilingual experts across all communication channels • All specialists language speaker must also be able to communicate in English and Mandarin across all channels to the required standard • Previous experience of working for a premium brand within an office, retail or hospitality environment • Excellent customer service and prospecting skills with the ability to establish the needs of the customer and develop great customer relationships • A confident and articulate telephone manner in English and your specialist language • Be able to demonstrate strong problem solving capabilities • The ability to empathise and really put yourself in the customer’s shoes • The ability to be a team player • Evidence of a proactive “can do” approach • Excellent planning and organisation skills • Strong administrative skills with a keen eye for detail • A passion for the Automotive world is highly desired Keywords: Multi lingual, Mandarin Speaking, Customer Relations, Automotive

Compliance Officer (Specialist Lender / Mortgages/ Retail Bank)

Surrey

£35,000 - £45,000

Working as part of the Regulatory Advisory Team, providing support to the Compliance Advice team to ensure the business meets its FCA regulatory and compliance requirements. The Client- Retail and Commercial bank, listed on the London Stock Exchange. The role- • Maintain effective relationships with key internal stakeholders to ensure that the key aims of the bank are achieved • Provide guidance on the interpretation of a wide range of regulatory requirements and the practical application of internal policies • Identify, log, manage and provide advice relating to the remediation of regulatory risk events and or compliance breaches • Interpret and analyse UK and European regulatory publications to support regulatory change implementation projects / initiatives. • Provide guidance and support to any internal stakeholders to assess the impact of new regulatory requirements • Assist with the team’s internal reporting and governance requirements including minute taking and pack creation relating to compliance related working groups and committees • Assist with all aspects of the bank’s external reporting requirements including occasional applications • Provide technical advice and guidance on regulatory issues • Contribute to an effective compliance framework including the tracking / resolving of outstanding actions • Responsibility for the 2LOD approval of financial promotions and related marketing or contractual literature in accordance with applicable rules and regulations Key Requirements- • Excellent understanding of rules and regulations applicable to a financial services firm or a Bank • Proven track record in providing advice on regulatory matters • Preferably 18 months to 2 years’ experience • Could suit someone either looking to further develop their career in compliance or looking for part time work or returning to work after leave

Customer Service Training Manager

London

£350 per day

My client is looking for a Learning and Engagement manager to design, deliver, and maintain innovative quality learning programs and offline resources to develop and support in house and outsourced teams. Responsibilities Ensure that the Customer Care team are kept up to date with the clear and timely communication of both customer and agent impacting change and ensure that processes are in place to ensure this knowledge is retained and used. Lead our Outsource Partners to ensure the relevant coaching and performance management of their Agents aligned to our Quartile Management Programme Engage with the outsource Customer Service partners to ensure that they’re equipped to deliver the basics of great Customer Care to perform against KPIs and our company values. Conduct training needs-analysis on a regular basis and provide advice on the most appropriate delivery method for trainings, designing courses where appropriate. Work closely with the Customer Care leadership team and business stakeholders to support the implementation of new products and tools. With the support of in house Quality Assurance Specialist, create and maintain a first rate quality management process, with effective feedback loop to drive agent performance, compliance and customer satisfaction. Create Engagement campaigns across our HQ and Outsource teams that create positivity about our brand, drive performance and recognise and celebrates achievements Lead, Support, Coach and Performance Manage a small team of in house Quality Assurance Analysts and a Training Specialist. Experience: Customer service experience Experience of creating training documentation and delivering training sessions both in person and remotely. Proven successful Stakeholder management No problem working somewhat strange hours Flexible to travel both within the UK and overseas Previous experience leading and driving results from a relatively inexperienced team Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Information Security Specialist

Leeds

c.£65,000 + Benefits

Our client is a well-respected and growing Financial Services business who are currently recruiting a role for an Information Security Specialist. Reporting into the Head of Information Security you will work as part of the Security Team to provide security expertise and guidance to the Security Investment Programme which includes a number of projects as part of the business’s cyber strategy. Key responsibilities include: Act as the subject matter expert for all security matters relating to projects in scope of the programme reporting on a day to day basis to the responsible security project manager Take responsibility and ownership for implementing solutions that meet the needs of the security programme, ensuring industry good practice is followed Provide options and recommendations for ways to achieve the aims of the programme – and once agreed see the recommendations through to delivery Take a pragmatic, risk based approach to delivering initiatives within the programme. Balancing risk reduction, with quick wins and business need. Provide guidance regarding technical security best practice to project and internal teams Develop, agree and socialise policies, procedures and standards for projects within the Security Investment Programme Review, challenge and contribute to technical designs to ensure that security is designed into new solutions as part of the programme Understand, assess and effectively communicate security risks associated with proposed solutions Escalate concerns, risks and issues to the programme project management and accountable executive Contribute to further iterations of the security programme and prioritisation of initiatives Contribute to security policies, standards, and guidelines to ensure that security best practice is applied across the company Contribute to security assurance processes The Person. Extensive background in the practical application of information security Excellent understanding of information security concepts and practices Experience of running the security elements of procurement activities to ensure the right solutions are procured to meet the objectives of the programme. Computer Science, IT, Information Security or Cyber related degree – Desirable Industry recognized cloud security qualifications, such as: CCSP – Desirable Industry recognized security qualifications such as: CISSP, SSCP, CISM - Desirable Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

Customer Insight Analyst

London

£55,000

My client is looking for a Customer Insight Analyst to design the customer care proposition alongside the supporting operating model. Also to drive major cross functional projects to materialise the operating model. Responsibilities • Manage multiple cross-functional work streams effectively, with a customer-centric focus • Flair in structuring and communicating complex business questions and recommendations to the business • Balance strategic design with practicability, and be keenly aware of implications across other parts of the business • Possess strong desire to galvanise action within the business and land decisive operational changes successfully Knowledge, skills & Experience • 2-3 years’ experience as a Business Analyst/Associate Consultant in a consulting firm or strategy function in a top-tier corporate • Has a deep desire to solve real world problems, who sees the beauty of data and structure and how important these are to understanding a problem and identifying effective solutions • Can prioritise effectively as well as lead multiple project work streams concurrently and independently. • Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively. • Possesses strong communication skills with the ability to influence others • Has solid Excel and modelling skills i.e., pivot tables and INDEX MATCH, SQL skills are highly desirable but not essential. • Can demonstrate effective PowerPoint skills in terms of speed and quality of output