Customer Contact

Mid-Senior level and
Front-Line Customer Contact recruitment

The world of Customer Contact is constantly evolving, as customer service roles move from purely call centre-focused to take advantage of modern technology including webchat, social media and multi-channel solutions.

At MERJE we recruit Mid-Senior-level roles in the Contact Centre area, placing the best leaders and operations-minded specialists into customer-facing environments. We have a large and growing list of organisations that we work closely with in multiple sectors, including:

Financial Services

Telecommunications

Outsourcing

Utilities

Retail

Professional Services

Healthcare

Public Sector

Travel

Leisure

Gaming

Hospitality

Job titles that we typically recruit include Contact Centre Director, Head of Resource Planning, Head of Transformation, Client Services Manager, Sales Manager and Account Director.

MERJE Front-Line Talent

MERJE Front-Line Talent matches the market’s best Customer Contact and Call Centre Agents, Operators, Advisors and Team Managers with permanent, temporary and fixed-term roles across many sectors.

Job titles include Front-Line Agent, Team Leader, Complaints Handler, Account Manager, Webchat/Social Media Executive, Bi/Multi-lingual Agent, Market Researcher, Quality Analyst and Resource Planner.

If you are a Candidate looking for a Contact Centre role, or you are a Client with a specific hiring need, please contact Sally Cordwell on 0161 883 2755 or email scordwell@merje.com.

3 months ago

Corporate Tax Manager

London

£55,000 - £65,000

Job Description: An exciting opportunity has arisen at a Top 20 firm of accountants and business advisers for a Corporate Tax Manager to join their growing Tax & Legal department. You will work alongside Partners across the firm, to provide bespoke tax advice to clients. The role is client facing and focuses on advisory work with some compliance. Key responsibilities include: Advising on the operation of Corporation Tax reliefs Performing high level reviews of Corporation Tax computations to identify planning opportunities Advising on international tax principles, such as transfer pricing, the operation of tax treaties, and the mechanics of double tax relief. Structuring corporate transactions such as s.110 reconstructions, statutory demergers and company share repurchases. Advising on EIS and SEIS. Carrying out Taxation Due Diligence for the purpose of acquisition or disposal of companies. Advising on tax matters associated with partnerships and LLP, including the tax implications of those with both corporate and individual members, on their incorporation. Advising on the structure of employment packages Providing advice on stamp duty and SDLT Advising on individual capital gains tax issues Planning for the mitigation of Inheritance Tax, including considering the tax effect of lifetime transfers and the use of trusts. Dealing with enquiries into all aspects of direct taxation The ideal candidate should be client focused with a solid knowledge base and experience of aspects of income tax self-assessment, PAYE and Corporation Tax compliance procedures that will allow them to supervise members of the team who deal with the areas. They should also have an understanding of accountancy principles and be ACA/ACCA and CTA qualified preferably with post qualification experience. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities

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