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Operations Manager

  • Location: Blackpool
  • Salary: £50,000 per year
  • Job Type:Permanent

Posted 26 days ago

  • Sector: Customer Contact
  • Contact: Natasha Goldstone
  • Contact Email: ngoldstone@merje.com
  • Contact Phone: 0161 883 2740
  • Expiry Date: 16 July 2024
  • Job Ref: NG11836

Operations Manager – Payment Control & Investigations

This role requires an experienced Operations Manager to provide leadership and management to direct reports to ensure the day-to-day functions relevant to the Payment Control & Investigations team are completed prior to deadlines and in line with legal, regulatory, and company procedures. The successful candidate will have solid experience in wealth management or banking operations with people management experience. The role offers a competitive salary, benefits, and flexible working arrangements.

Key Responsibilities

  • Ensure real-time escalation of any possible operational risks/incidents/errors/ to Head/Deputy Head of Operations
  • Identify opportunities in streamlining workflow and improve processing efficiency, including but not limited to automation, system development, and enhancement
  • Ensure the daily and monthly Income payments are paid correctly through the automated standing order process
  • Review outgoing payments and add relevant payment information in accordance with the country’s requirements into Avaloq when amended in SWIFT
  • Ensure all payment requests are actioned with appropriate payment authority working with areas across the business


Required knowledge and experience

  • Solid experience in wealth management or banking operations with people management experience
  • A detailed working knowledge of Avaloq
  • Knowledge of SWIFT, IGT & BACS processes would be advantageous
  • Good understanding of banking and wealth management regulations across the UK and International jurisdictions of the Crown Dependencies
  • Ability to meet deadlines on a daily basis


If you are an experienced Operations Manager with a background in wealth management or banking operations, this could be the perfect role for you. Apply now to join this reputable and well-established global wealth and investment firm.

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Applicants must be located and eligible to work in the UK without sponsorship.
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