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​New! Business Change & Transformation

MERJE, expert UK hiring consultancy, launches a new specialist discipline focusing on business transformation and change recruitment.

The business landscape is shifting all the time. Whatever market your company is in, the myriad of continuously altering internal and external factors means you can never sit still and so, neither can we.

Whether you’re adhering to new accounting regulations, keeping up with consumer trends, moving into the digital world or something else, the need for businesses to change and transform is inevitable, constant and perpetual.

That is why we’re launching a dedicated Business Change & Transformation (BC&T) team!

What does this mean?

This means, alongside our other specialist areas of knowledge, we can confidently offer hiring services for teams focused on change, transformation, continuous improvement, programme management, product, business readiness, and more.

Fitting in comfortably with the rest of our catalogue of recruitment expertise, we cover both permanent and interim roles throughout the UK, specialising in mid-senior and c-suite level appointments.

Are your BC&T services specific to certain industries?

The short answer is no. All businesses go through change and every one of them needs the same basic skill sets to navigate that journey: project management, business analysis, process mapping, stakeholder relationships, change management and delivery, etc.

It is true that, through our 10 years of operation, MERJE has focused on the financial services sphere, such as banking, insurance, collections, investment management, consumer credit, etc. which is why we are considered true experts in this field.

However, we have naturally expanded our reach as our candidates' abilities can benefit wider industries, including healthcare, utilities, charities, and consulting, to name a few.

Why should I choose you for my BC&T needs?

It’s worth pointing out that successfully handling vacancies in the business change and transformation arena is not new to us.

Our BC&T recruitment offering will be headed up by Neil Johns, bringing decades of experience in ably pairing the best Project Managers, Business Analysts, Transformation Leaders, Continuous Improvement Specialists, and more, with leading employers and exciting job prospects.

In fact, in the last 12 months alone we’ve recruited for and filled a range of positions in this space, a few of which you can see here:

  • Head of Change, £100,000, National Retail Group

  • Change Manager, £55,000, Retail & Commercial Bank

  • Senior Project Manager, £90,000, Alternative Investment Platform

  • Interim Head of Change, £750 per day, Retail Banking Group

  • Product Strategy Manager, £64,000, Revolving Consumer Credit Provider

  • CX Programme Manager, £70,000, Personal Lines Insurance Business

  • Programme Manager, £65,000, Healthcare Provider

  • Process Improvement Manager, £42,000, Healthcare Provider

The only thing that is new for MERJE is putting this expertise in the spotlight and giving it a nice, new logo.

Will Neil and Barry be moving away from Customer Contact and Front-Line Talent?

Absolutely not! As mentioned, Barry and Neil have been skilfully placing candidates in change management and business transformation jobs for many years, all the while alongside their usual, high levels of success in contact centre and operations recruitment.

There will be no less focus on the likes of Chief Operating Officers, Contact Centre Managers, customer service teams and similar, only more complementary work as BC&T roles often coincide with changes in these business functions.

You’ve convinced me, how do I get in touch?

Great! If you’re in need of Business Change & Transformation recruitment support, you can submit a vacancy on our website.

Alternatively, if you’re a BC&T professional looking for a new job, find our latest Business Change & Transformation jobs here.

If you’d like some advice about progressing your change management career, send in a Contact Us form.

Or, whoever you are, you can contact Neil or Barry directly and they’ll be happy to have a chat:

Barry McDonald – Business Manager, Customer Contact, Business Change & Transformation (Scotland)

0141 737 2479,

Neil Johns – Director, Customer Contact, Business Change & Transformation

0161 883 2743,