Training & Development Manager (Home based)

  • Location

    United Kingdom

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  • Published:

    over 2 years ago

The role will involve:

  •  Contribute to the design and delivery of training and development programmes based on the needs of the organisation and the individual as instructed by the business standards director 
  • Manage training & development managers KPI’s and ensure that audit meetings are carried out and recorded
  • Undertake telephone-based compliance and supervision coaching with advisers in line with the firm’s business practice manual, directives and training & development scheme
  • Support the development of adviser competence.
  • Identify the training needs of new/existing colleagues by liaising with business quality team.
  • Attend consistency meetings with the business quality team.
  • Record and report monthly MI accurately reflecting training and development activity carried out by the team.
  • Assist the Business Standards Director to ensure that statutory training requirements are consistently being met.

Key Requirements:

  •  3 years financial services industry experience, of which they have ability to demonstrate key working examples of key tasks
  • Qualified to Diploma Standard – essential
  • Knowledge of UK regulatory framework
  • Previous experience of training and/or coaching a team or individuals