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MERJE Customer Contact

Our specialist Customer Contact recruitment team focuses on permanent and contract recruitment across all sectors, covering mid-to-senior management Contact Centre, Business Transformation and Operations roles.

  • 40% of our permanent placements are at Director or Head Of Department seniority

  • The average salary for permanent placements is £65k

  • We cover all sectors, including Financial Services, Retail, Utilities, Telecomms and Outsourcing

  • 60% of our permanent placements are £50k+

  • 35% of our business is from contract and interim positions

  • We also have a team dedicated to entry-level and customer-facing Front-Line Talent

Hear from Neil Johns, Director of the Customer Contact team

“We are constantly keeping abreast of the market in the Customer Contact team through our strong Client relationships, attending judging sessions with the CCMA and industry events, and putting together our own seminars with our valued partners. We do this so we can speak about the market that we work in with a level of insight that is constantly evolving, much in the same way as the Contact Centre industry constantly evolves.

“If you would like to work with a recruitment partner that works across all sectors and with a national remit, has Consultants based in both London and Manchester, and is happy for you to take references from both Clients and Candidates, then please contact us.”

Meet the Customer Contact team

Neil Johns
Director

 

 

Avi George 
Senior Consultant
 (London)

 

 

Alex Kelly
Senior Consultant

 

 

Darragh Lee
Senior Consultant

 

 

Natasha Copitch
Senior Resourcer


 

To discuss your Customer Contact recruitment needs, or to discuss your career options, contact 0161 883 2743.