MERJE Customer Contact
Our specialist Customer Contact recruitment team focuses on permanent and contract recruitment across all sectors, covering mid-to-senior management Contact Centre, Business Transformation and Operations roles.
40% of our permanent placements are at Director or Head Of Department seniority
The average salary for permanent placements is £65k
We cover all sectors, including Financial Services, Retail, Utilities, Telecomms and Outsourcing
60% of our permanent placements are £50k+
35% of our business is from contract and interim positions
We also have a team dedicated to entry-level and customer-facing Front-Line Talent
Hear from Neil Johns, Director of the Customer Contact team
“We are constantly keeping abreast of the market in the Customer Contact team through our strong Client relationships, attending judging sessions with the CCMA and industry events, and putting together our own seminars with our valued partners. We do this so we can speak about the market that we work in with a level of insight that is constantly evolving, much in the same way as the Contact Centre industry constantly evolves.
“If you would like to work with a recruitment partner that works across all sectors and with a national remit, has Consultants based in both London and Manchester, and is happy for you to take references from both Clients and Candidates, then please contact us.”
Meet the Customer Contact team
Senior Consultant (London)
To discuss your Customer Contact recruitment needs, or to discuss your career options, contact 0161 883 2743.