Job Description Spanish Speaking Customer Service Advisor
£9.23-£11.69 per hour + monthly bonus
Full time / permanent – 37.5 hours per week
Flexible Monday – Friday between 12:30pm-10:30pm
Do you have a passion for providing a world class customer service?
Are you eager to develop and progress your career further forward?
We are currently searching for multiple hard working, ambitious & career driven Spanish Speaking Customer Service Advisors to step forward and represent a global brand, a brand that has millions of customers worldwide and has won several awards due to their continued success.
What will I be doing as a Spanish Speaking Customer Service Advisor?
• Dealing with a mixture of inbound and outbound calls from customers.
• Present a professional telephone manner, build a rapport with the customer and ensure all customers are taken on a world class customer journey
• Deal with difficult customers efficiently, handle customer objections and listen to the customer’s needs
• Work collaboratively in your team to wield success collectively
• Push yourself to achieve or even exceed set targets by your manager
• General administration, email correspondence & data inputting for every piece of communication with the customers you deal with
Spanish Speaking Customer Service Advisor Benefits:
• Amazing progression opportunities – all senior roles within the business came from this level
• Fully paid training
• Achievable & realistic monthly bonus
• Free parking
• 28 days’ holidays plus 1 day for every year’s service
• Health care plan
• Brand new state of the art working environment with an onsite canteen
• Access to PerkBox for ALL employees to gain access to nationwide benefits such as discounts at restaurants, supermarkets, health clubs, online retail outlets and much more
• Contributory pension plan (after 3 months’ employment)
• Eye test & glasses vouchers
• Excellent canteen facilities with free touch screen internet access.
• Subsidised bus passes
• Volunteer Opportunities
• Annual Awards Evening
• Employee Assistance Programme
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