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Spanish Speaking Customer Service Advisor

  • Location: Preston
  • Salary: £9.23-£11.69 per hour + monthly bonus per hour
  • Job Type:Permanent

Posted 29 days ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Expiry Date: 24 October 2021
  • Job Ref: CP/18072

​Job Description Spanish Speaking Customer Service Advisor

£9.23-£11.69 per hour + monthly bonus

Full time / permanent – 37.5 hours per week

Flexible Monday – Friday between 12:30pm-10:30pm

Do you have a passion for providing a world class customer service?

Are you eager to develop and progress your career further forward?

We are currently searching for multiple hard working, ambitious & career driven Spanish Speaking Customer Service Advisors to step forward and represent a global brand, a brand that has millions of customers worldwide and has won several awards due to their continued success.

What will I be doing as a Spanish Speaking Customer Service Advisor?

• Dealing with a mixture of inbound and outbound calls from customers.

• Present a professional telephone manner, build a rapport with the customer and ensure all customers are taken on a world class customer journey

• Deal with difficult customers efficiently, handle customer objections and listen to the customer’s needs

• Work collaboratively in your team to wield success collectively

• Push yourself to achieve or even exceed set targets by your manager

• General administration, email correspondence & data inputting for every piece of communication with the customers you deal with

Spanish Speaking Customer Service Advisor Benefits:

• Amazing progression opportunities – all senior roles within the business came from this level

• Fully paid training

• Achievable & realistic monthly bonus

• Free parking

• 28 days’ holidays plus 1 day for every year’s service

• Health care plan

• Brand new state of the art working environment with an onsite canteen

• Access to PerkBox for ALL employees to gain access to nationwide benefits such as discounts at restaurants, supermarkets, health clubs, online retail outlets and much more

• Contributory pension plan (after 3 months’ employment)

• Eye test & glasses vouchers

• Excellent canteen facilities with free touch screen internet access.

• Subsidised bus passes

• Volunteer Opportunities

• Annual Awards Evening

• Employee Assistance Programme