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Recoveries Agent

  • Location: Rochdale
  • Salary: £25,000 - £30,000 DOE per year
  • Job Type:Permanent

Posted about 2 months ago

  • Sector: Front-Line Talent
  • Contact: Mandy Bancroft
  • Contact Email: mbancroft@merje.com
  • Contact Phone: 0161 883 2768
  • Expiry Date: 09 April 2024
  • Job Ref: MB/11483

Job Title: Recoveries Agent
Location: Rochdale

Salary: £25,000- £28,000

*Must have insurance experience

Are you an experienced negotiator with a passion for customer service and experience in credit hire ? This company is seeking a Recoveries Agent to join their team based in Rochdale.

As a Recoveries Agent, you will be responsible for negotiating settlements of credit hire, credit repair, storage & recovery, and other uninsured losses directly with the at-fault insurer/solicitor. You will also investigate and resolve liability and quantum disputes, instruct and liaise with clients' solicitors, referrers & insurers, and process payments, incoming post, and telephone calls.

The successful candidate will have their own caseload to manage of up to 300 claims. You must be a confident negotiator with strong organisational skills and the ability to multitask and prioritise workload effectively. Attention to detail and problem-solving skills are essential, and proficiency in MS Office is required.

This role would suit a hard-working individual with an investigative mind. An excellent telephone manner is a must, and you will be someone who can thrive in a fast-paced productive and supportive team environment.


If you are a confident negotiator with strong organisational skills and a passion for customer service, this could be the perfect role for you. Apply now to become a Recoveries Agent and join this company's friendly, supportive team.