Quality Assurance Analyst
Monday-Friday 8:45am-5:00pm Full time
Part time available also!
Hybrid working available
Up to £30,000 basic salary plus annual bonus
Do you have experience working within quality assurance or compliance?
A superb opportunity has opened up working for a growing and well established business that is a true specialist within its market. You will be joining a massively customer focussed business that has won the 'best provider' award within their market for 4 years straight now.
Prior Compliance/QA experience is required and this role will really suit someone with a keen eye for detail, general understanding of the FCA rules / a regulated environment, and a desire to give great outcomes for our customers. The job involves a lot of time spent listening to or watching interactions between our teams and customers, the successful candidate will need to be really self-motivated to deliver a reasonable output to a high standard.
As a Compliance Quality Assurance Analyst, you will be part of the Compliance team and you will be responsible for the day-to-day second-line monitoring of all customer-facing interactions across all channels at the Avalon group of companies and any relevant third parties to ensure we meet our regulatory duties and are embedding our ethos across the customer journey
Quality Assurance Analyst Benefits:
Opportunity to work from home 3 days a week
Regular training and support, including a structured induction program
Talented, fun and supportive work colleagues
Premium Perkbox Membership
33 days holiday which increases with length of service
An extra day off within your birthday month
Death in Service benefit with access to Smart Health
Employee Assistance Program
Company sick pay scheme
Interested in knowing more about this Quality Assurance Analyst role?
CLICK APPLY and I will be in touch shortly to discuss the role in further detail.