Team Leader - Pensions Administration
Competitive Salary
Location: Home based (Remote) or Ipswich, Manchester or Bristol
The Role
MERJE is looking for a Team Leader within Pensions Administration to join one of our outatanding clients. The successful candidate will manage a team of administrators supporting pension schemes, in accordance with the client contracts to the required standards and deadlines. The candidate will have previous people management experience, ranging from Senior to Trainee level. The Team Leader will also be responsible for the delivery of quality standards and service level targets through effective performance management. The ability to drive continuous improvement and enhance the contribution made by the department to the overall development of the business model is crucial to this role.
Key Responsibilities of the Team Leader - Pensions Administration:
Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable
Providing expert advice solutions to pension’s queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry
Accountability for team’s handling of errors and complaints in accordance with agreed process and implementation of remedial action to ensure no reoccurrence
Inspiring, motivating, coaching and developing individuals to achieve outstanding performance through personal leadership style and behaviours
Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes
Required knowledge and experience for the Team Leader - Pensions Administration role:
Extensive experience working with different occupational pension schemes.
Proven knowledge of pensions projects and scheme events will be advantageous
Ideally QPA or PMI qualified (but not essential)
Minimum of 2 years as Principal / Senior Administrator or Deputy team lead
Proven experience of occupational pension scheme administration –, quality checking, staff appraisal and mentoring
Applicants must be located and eligible to work in the UK without sponsorship.
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