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Operations Officer - Payment Control & Investigations

  • Location: Lancashire
  • Salary: Competitive Salary + Benefits Package per year
  • Job Type:Permanent

Posted 28 days ago

  • Sector: Compliance
  • Contact: Sam Anderson
  • Contact Email:
  • Contact Phone: 0161 883 2765
  • Expiry Date: 19 June 2024
  • Job Ref: SA/11741

Our client, a leading Wealth Management firm are looking for a Payments Officer to join the team on a permanent basis. 

As Payments Officer you will be responsible for assist the team in reviewing client and custodian payments. Apply client money and deal with 
queries in a timely and efficient manner, ensuring all deadlines are met.

Role Responsibilities:

  • Review of Standing Orders to ensure correct amount/payments are being sent out

  • Completion of Debit Card Payments taken over the telephone in a timely and efficient manner

  • Pay in of all currency cheques received from clients/brokers

  • Issue cheques 

  • Agree and process Foreign Exchange netting payments 

  • Review and confirmation of Foreign Exchange deals

  • Check all deposit monies due in and out on a daily basis 

  • Claim BACS payment(s) when applicable

  • Transfer any deposit monies held with various banks as requested

  • Monitor payment queues throughout the day ensure currency deadlines are met

  • Ensure all payment requests are actioned with appropriate payment authority

  • Resolve all internal and external queries in a timely manner

  • Read and adhere to all relevant policies and department procedures

  • Ensure all emails in various inboxes are dealt with in a timely manner 

  • Amend all outgoing payments and add relevant payment information in accordance with the country requirements 

  • Quarterly Direct debit mandate reconciliation 

  • Daily nostro reconciliation of Client Bank accounts 

  • Any other relevant duties as required by the department

  • Be proactive in developing your knowledge of the industry and the market. Undertake and record relevant Continuous Professional Development (CPD) to develop knowledge and skills

Key Skills & Experience:

  • An understanding of Payments would be advantageous 

  • Ability to learn new systems 

  • Ability to follow procedures and make recommendations for improvement

  • Ability to learn and apply Compliance requirements and processes relevant regulations affecting role for your role and follow them and escalate areas of concern or issue in a timely manner.

  • Ability to work unsupervised.

  • Ability to process payments with efficiency and accuracy

  • Effective communicator

  • Excellent attention to detail

  • High level of accuracy/attention to detail – quality output. 

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

If you would like this job advertisement in an alternative format, please contact MERJE directly.