Operations Coordinator
Monday - Friday 9am-5pm
Manchester
£25,000 DOE plus Benefits
Are you looking for an opportunity that is varied, where performance is recognised, and internal development is encouraged?
Do you thrive off being part of a customer focused company?
Do you have a strong work ethic and the ability to multi-task, whilst maintaining attention to detail?
Due to business growth, we have an exciting opportunity for an experienced Operations Coordinator to join a forward-thinking innovative team who deliver a premium service to their customers.
Operations Coordinator Role and Responsibilties
To provide high-quality administrative and executive support to management, primarily the Operations Manager.
Ensure all orders are processed, updated, and despatched in a timely and cost-effective manner, within the relevant customer guidelines, maintaining customer satisfaction.
Processes followed to deliver a consistently high level of service.
Work with other departments, in particular Sales, Purchasing, Technical and Production Planning to ensure strong communication is maintained, whilst delivering on promises.
Manage, coordinate, and prepare company pack information.
Process customer sales orders on the system, always communicating their progress to the customer.
Working with all departments to maintain accuracy of data.
Liaise with Credit Control to ensure orders are correctly processed according to credit status.
Build and foster relationships, taking a lead role in the resolution of any customer queries or other problems as they arise.
Checking and liaising with purchasing as necessary to maintain adequate and efficient levels of moving stock.
Liaise with internal departments and external suppliers to ensure all orders are processed correctly and within agreed time limits.
Communicate and liaise with Account Managers as required, delivering order updates, and offering administrative support where necessary.
Assist with ad-hoc projects when required and day-to-day tasks, whether routine or urgent, and complete successfully and in a timely manner.
Maintain familiarity with all company updates and maintain confidentiality of information.
Diary management.
Provide support to the Ops Manager when required (holiday cover/sickness).
Work closely with/support the Quality Manger to ensure customers requirements are met and maintained.
Operations Coordinator requirements
2 years administration experience - desirable
Strong organisation and numeracy skills.
Flexible and positive approach.
Good written and verbal communication skills.
Strong time management within a fast- paced environment.
Excellent Microsoft Word, Excel, Outlook, and PowerPoint Skills - essential
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
