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Operational Support Advisor

  • Location: York
  • Salary: £23,000 per year
  • Job Type:Temporary

Posted about 1 year ago

  • Sector: Front-Line Talent
  • Contact: Jo Sanderson
  • Expiry Date: 01 March 2023
  • Job Ref: JS/10029A

​12 Month FTC

Monday – Friday 9-5pm / 37.5 hours per week

£23,000 plus benefits

Do you want a career within a business that is not driven by profit, but by providing excellent service?

We currently have a requirement for an experienced adviser to join our Member Services Operational Support Department on an initial 12-month FTC basis.

Operational Support Advisor Role:

You will effectively and accurately process a wide range of correspondence from members, assess medical referrals, authorise invoice payments and action membership adjustments and payments.

Speaking with our members over the telephone, a confident manner is essential.

What we are looking for:

•Proven office administration ability within a service environment.

•Telephony experience.

•Good keyboard skills and professional letter writing skills.

•Ability to work to a high level of accuracy, to deadlines and under pressure.

•Good working knowledge of Microsoft Team, Microsoft Word, and Excel.


•Free Corporate Membership.

•Free Cash plan (helps towards Dental, optical and complimentary therapies).

•Free onsite car parking.

•Up to 35 days’ holiday including bank holiday.

•Pension with up to 10% employer contributions.

•Discount available on other products.

•Employee Assistance Program.

•Discount and cash back on hundreds of high-street retailers.

•Opportunity for hybrid working.

•Excellent training and career progression opportunities

•Cycle to work scheme.

•Free hot drinks/fruit.

•Employee engagement events.

•Supporting local charities.

•Free onsite gym.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

If you would like this job advertisement in an alternative format, please contact MERJE directly.