Job Responsibilities:
· Schedule audit inspections of newly recruited and existing members, notify the parties and stakeholders that the inspection is taking place, ensure reports are received and distributed in a timely manner. · Produce management information - monthly/quarterly reports including trends and risk assessment for management information pack and committee reports. · Ensure reports are distributed in a timely fashion to relevant members and stakeholders, including Director of Legal & Membership. · Ensure audit results, audit plans and member relationship information is recorded on CRM system · Monitor and document post-audit follow-up actions, identifying trends for process improvement · Compile committee reports, summarising key trends, risk, and recommending stake-holder/group actions · Identify corporate/reputational risk and other areas arising from the audit programme · Implement internal/web-based due-diligence governance checks e.g. security plans for cv and rental members, new member applicants, maintenance records for commercial vehicle members, Internal Audits and others as required from time to time. |
Personal qualities: • Self-confident and able to synthesise information efficiently • Planning and organising abilities, good at prioritising, managing several tasks simultaneously. • Keen attention to detail • Ability to work on own initiative. • Strong interpersonal and customer service skills, with the ability to influence. • Takes responsibility for the task, deals constructively with problems.
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