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Insurance Quality & Training Coach

  • Location: Bolton
  • Salary: £27,000- £32,500 per year
  • Job Type:Permanent

Posted 7 months ago

  • Sector: Front-Line Talent
  • Contact: Mandy Bancroft
  • Contact Email:
  • Contact Phone: 0161 883 2768
  • Expiry Date: 18 December 2023
  • Job Ref: MB/10974 BN

Quality & Training Coach

Monday - Friday 35 Hours PW, Permanent, Flexible working patterns

Annual Salary: £27,000 - £32,500 Dependent on experience

Location: Bolton

Do you have experience as a Coaching/Training advisor in the insurance industry?

If you are an experienced Claims Trainer and Auditor and are seeking a new challenge with a forward-thinking company that will fully support your career progression and reward your achievements, this could be exactly what you are looking for!

Quality & Training coach responsibilities:

Coordinate initial training for new recruits.

Develop, maintain and deliver training programmes and CPD.

Identify and address training needs within the team.

Provide point of contact for referral

Assist in the development of claims handling procedures and processes for all Motor Claims teams e.g. first notification, third party, personal injury

Carry out Audits on specific areas and claims staff to provide feedback on current performance levels and identify areas for personal development.

Coach and mentor colleagues and provide support and advice on a daily basis Promote the development of colleagues.

Attend training to develop own relevant knowledge, techniques and skills.

What we look for:

Sound knowledge of motor claims handling practices.

Experience in a senior role within Motor Claims and/or insurance background

 Proven ability to mentor, coach and inspire.

PC Literate - experience of MS Word, Excel, Access and Outlook

Our Benefits:

Generous holiday allowance increasing with length of service.

Birthday day off and half-day off for seasonal shopping.

Holiday sell scheme.

Contributory Pension Scheme

Discounted sports and social activities

Support with industry-relevant qualifications

Free on-site parking

Casual dress code, free allocation of branded clothing.

Cycle to work scheme.

A cash bonus for going above and beyond.

Trained mental health & first-aid staff on-site. Plus, much more!