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Customer Service Representative

  • Location: Leeds
  • Salary: £20,000 + annual bonus per year
  • Job Type:Permanent

Posted 21 days ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Contact Email: cpartridge@merje.com
  • Expiry Date: 28 May 2022
  • Job Ref: CP/18978

Are you passionate about delivering a world class customer service?

Do you want to join a business that is growing and offering excellent opportunities for progression?

Customer Service Representative Responsibilities:

• Taking ownership of inbound customer calls and service enquires by phone, email and webchat

• Direct contact with customers, resolving each query and delivering customer excellence

• Using our internal IT systems to resolve sales and customer service queries

• Supporting the team to meet customer demand

• Understanding customer requirements to provide accurate quotes in a timely manner

• Deliver a VIP service through customer interaction

Customer Service Representative Benefits:

• Structured induction and training plan

• Ongoing coaching and development with regular one-to-one interaction

• Regular performance reviews

• Be part of an expanding office delivering service excellence

• Fun and positive environment with a team mentality

• Up to 33 days’ holiday

• Staff Discount across all brands

• Free off-site parking

• Daily catering onsite

Interested in knowing more about this Customer Service Representative role?

CLICK APPLY.