Start Date: November Location: Manchester City Centre (1st 3 weeks based near Salford Quays) Hours: 39 hpw between 7.30am and 7.30pm, 3 weekends in 6 Excellent opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a criminal record check and 5 years of referencing. Job Description: This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting business and residential customers via inbound calling. Responsibilities: · Taking inbound calls from businesses and residential properties to book in engineers · Booking jobs with engineers · Updating jobs in the system · Providing an excellent customer service · Updating notes in the in-house system · Signposting to different teams where required · Being a reliable and committed member of the team Skills: · Excellent communication skills · Excellent customer service skills · Strong work ethic · Good IT skills · Promote team spirit |