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Customer Service Advisor

  • Location: Salford
  • Salary: £19,500 pa per year
  • Job Type:Permanent

Posted over 1 year ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Expiry Date: 20 February 2022
  • Job Ref: CP/18528

Salford Quays

Full time / permanent - flexible between Monday-Sunday

Do you have a passion for providing a world class customer service?

Are you looking to join a business that will be growing over the next 12 months?

As a Customer Service Advisor you will be joining a growing and very customer focused team based just outside of Manchester in Salford Quays. At present, we currently employ over 100,000 people across the globe and we continue to grow.

Customer Service Advisor Job Description:

This role will involve you dealing with inbound calls from customers regarding support they need with their current packages. We are looking for people with excellent listening skills, people who are strong communicators and can show empathy and understand the customer’s situation.

This is a very exciting opportunity for you to join a global company that can offer you excellent opportunities for progression and development.

Customer Service Advisor Responsibilities:

• Taking inbound calls from existing customers

• Booking jobs with engineers

• Updating the database/system

• Providing an excellent customer service

• Signposting to different teams where required

• Dealing with disgruntled customers with patience and efficiency

• Being a reliable and committed member of the team

• Interested in knowing more about this Customer Service Advisor opportunity?