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Customer Service Advisor

  • Location: York
  • Salary: £21,000 - £23,000 per year
  • Job Type:Permanent

Posted 9 months ago

  • Sector: Front-Line Talent
  • Contact: Mandy Bancroft
  • Contact Email: mbancroft@merje.com
  • Contact Phone: 0161 883 2768
  • Expiry Date: 06 December 2023
  • Job Ref: MB/11084

Customer Service Advisor

£21,000 - £23,000 Annual Salary

Monday - Friday 8am- 7pm (Flexible times) 37.5 hours a week

Location: Remote

Have you worked within the Insurance Sector and are looking for a new career?

Customer Service Advisor Responsibilities/Duties:

  • Establishing new customer insurance policies

  • Servicing and administering existing customer insurance policies

  • Liaising with insurance brokers in the administration of their customer requirements

  • Developing and maintaining a rapport with customers to actively encourage a strong brand relationship and customer retention

We are looking for in Customer Service Advisor:

  • A strong work ethic, who will thrive in a fast-paced environment

  • Ability to navigate bespoke computer systems

  • Excellent Communication and interpersonal skills

  • Excellent time management

  • Worked within the insurance or financial services sectors

Our Benefits:

  • Up to 33 days holiday plus, long service increase.

  • Up to 5 days annual paid sickness leave, long service increase.

  • Remote working.

  • Flexible hours

  • Employee assistance programme

  • Workplace pension scheme

  • Staff policy discount