Salary: £10.00 per hour (£12.64 per hour including holiday pay)
Start Date: ASAP
Hours: Mon – Fri, 9am – 5pm (No weekends)
The Role:
Working for an import / export company in preparation for Brexit. Ensuring customers are prepared for Brexit and making sure any queries are resolved in an efficient and timely manner. This role is 50% admin based and 50% phone based, so you will be a good communicator both verbally and in writing.
Responsibilities:
- Assisting and supporting customers to process the shipping of their products
- Chase customers for missing documents, information and commercial invoices
- Ensure orders are correct and resolve any issues with the customer
- Dealing with customs and Brexit related queries with the customer
- Enter correct details into the in-house system
Skills:
- Experience within customs / logistics / import / export would be advantageous
- Excellent organisational skills are essential
- Excellent time keeping and attendance record
- Strong work ethics
- High competency level of computer and software skills including excel
- Methodical approach to work
- Team player
Keywords: Admin, administrator, admin, administrator, customer service, import, export, customer admin, customer service administrator, inbound, call centre, office work, contact centre