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Collections Advisor

  • Salary: 20500-40000 per year
  • Job Type:Permanent

Posted 9 months ago

  • Sector: Front-Line Talent
  • Contact: Lucy Waddock
  • Contact Email: lwaddock@merje.com
  • Contact Phone: 0161 883 2740
  • Expiry Date: 07 December 2023
  • Job Ref: LW/11061

Collections Advisor

Monday - Friday 8am - 4pm, 9am-5pm, or 10am-6pm

Full Time, Permanent

£20500 (Excellent and Realistic OTE of £27k - £40k + which can be evidenced at interview)

Location: Denton, Manchester

Do you have previous collections experience?

Do you have the personality to have open and honest conversations with clients over the phone and genuinely help them?

Collections Advisor Role:

As a Collections Advisor, you will be dealing with inbound calls from the Customer who are looking for support and assistance paying off outstanding payments. We are looking for people with excellent listening skills, people who are strong communicators and can show empathy and really understand the customers situation. We are ideally looking for experienced Collections Advisors, however, this doesn't need to be from a banking background.

This is a great opportunity for someone and the company will offer excellent earning potential. There's NO SALES INVOLVED. If you enjoy helping people and you are money hungry then this is a great opportunity for you!

Collections Advisor Duties:

  • Building rapport/relationships with your customers and clients
  • Good attention to detail 
  • Recording accurate details of customer conversations into the customer database
  • Following the process and guidelines that fall in line with company regulations
  • Achieving personal and team targets in a contact centre environment

Collections Advisor Benefits:

· Free Parking

· Fully Paid Training

· Progression Opportunities

· 28 Days Holiday entitlement (including Bank Holidays)

· Pension Scheme

· Annual Events

· No Weekends

· Amazing commission payouts from the start 

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