Salary £23,500 - £28,000 depending on experience

Location Fully Remote

Shift Pattern Monday - Friday 8am- 7pm (Flexi time available) 37.5 hours a week

Have you worked within the Finance Sector/Insurance Sector and are looking for a new challenge?

Do you want that work life balance in a fully remote role, within a reputable company that offers amazing benefits?

We are currently recruiting exclusively for Claim's Assessor's on behalf of our client in the insurance sector.

The role will include, but not be limited to the following duties and responsibilities:

Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.

Ensuring all Claims are assessed efficiently and to an excellent standard

Handling a variety of customer calls both promptly and efficiently to a professional standard

Responding to customer queries via email

Developing an excellent understanding of our products, terms & conditions including regulatory requirements

Proactively identifying risks and trends to support the continuous development and implementation of the Company's strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey

Ad hoc duties as required by Claims Team Leads and the Claims Manager

We are looking for candidates with the following skill set:

A strong work ethic, who will thrive in a fast paced environment

Ability to navigate bespoke computer systems

Excellent Communication and interpersonal skills

Excellent time management

Worked within the insurance or financial services sectors

The ability to understand and interpret our policy wordings

Ability to work under pressure and to deadlines

Strong attention to detail

If this sounds like you, get in touch today!

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

If you would like this job advertisement in an alternative format, please contact MERJE directly.