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Claims assessor

  • Location: England
  • Salary: £24500- £28000 per year
  • Job Type:Permanent

Posted 10 days ago

  • Sector: Front-Line Talent
  • Contact: Mandy Bancroft
  • Contact Email: mbancroft@merje.com
  • Contact Phone: 0161 883 2768
  • Expiry Date: 08 July 2024
  • Job Ref: 11636/MB

Salary £23,500 - £26,000 depending on experience
Location Fully Remote
Shift Pattern Monday – Friday 8am- 7pm (Flexi time available) 37.5 hours a week
Have you worked within the Finance Sector/Insurance Sector and are looking for a new challenge?
Do you want that work life balance in a fully remote role, within a reputable company that offers amazing benefits?
We are currently recruiting exclusively for Claim’s Assessor’s on behalf of our client in the insurance sector.
The role will include, but not be limited to the following duties and responsibilities:

  • Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.
  • Ensuring all Claims are assessed efficiently and to an excellent standard
  • Handling a variety of customer calls both promptly and efficiently to a professional standard
  • Responding to customer queries via email
  • Developing an excellent understanding of our products, terms & conditions including regulatory requirements
  • Proactively identifying risks and trends to support the continuous development and implementation of the Company’s strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey
  • Ad hoc duties as required by Claims Team Leads and the Claims Manager

We are looking for candidates with the following skill set:

  • A strong work ethic, who will thrive in a fastpaced environment
  • Ability to navigate bespoke computer systems
  • Excellent Communication and interpersonal skills
  • Excellent time management
  • Worked within the insurance or financial services sectors
  • The ability to understand and interpret our policy wordings
  • Ability to work under pressure and to deadlines
  • Strong attention to detail

If this sounds like you, get in touch today!


Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
If you would like this job advertisement in an alternative format, please contact MERJE directly.