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Call Centre Advisor - No weekends

  • Location: Hyde
  • Salary: £19,000 per year
  • Job Type:Permanent

Posted 25 days ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Expiry Date: 10 October 2022
  • Job Ref: CP/19543

​Flexible Monday – Friday 8:30am-7pm

£19,000 + monthly bonuses

NO SALES (£833 average bonus p/m)

Are you a strong communicator with experience helping customers on the phone?

If so, we want to speak with you as we are currently looking for experienced candidates with telephone based experience.

This role will involve you speaking with customers who are looking for support and assistance paying off outstanding payments. We are on the hunt for candidates with:

•Really strong listening and rapport building skills

•Excellent communication skills and confident on the phone

•Ability to show empathy and really understand the customers situation

•Target driven & money hungry

•General IT skills

This is an amazing opportunity for someone which offers excellent earning potential and there’s NO SALES INVOLVED. If you enjoy helping people and you want to earn good money doing so then this is a great opportunity for you!

Call Centre Advisor duties:

•You will be receiving and making calls to customers regarding help they will need settling outstanding payments.

•You will handle difficult conversations in a sensitive and professional manner.

•Accurately enter customer payment details into our systems - ensuring these are entered correctly first time around.

•Following processes and guidelines.

•Working in an open plan, contact centre environment – achieving personal and team targets.

•Working collaboratively within a team orientated working environment.

•General administration.

Call Centre Advisor benefits:

•Very extensive training programme

•Massively achievable monthly bonuses

•Holiday entitlement

•No bank holidays

•Opportunities for progression

•Free parking

•Annual events

The successful applicant would be required to undertake a DBS and Credit check before an offer of employment is made.

Are you interested in knowing more about this Call Centre Advisor opportunity?

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Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.