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MERJE Customer Contact

Alex Kelly, Senior Consultant for MERJE’s Customer Contact team, writes in his blog about visiting the BearingPoint Active Manager programme.

Life is good at the Shangri-la hotel in the Shard, offering amazing views over London and an excellent setting to learn more about the BearingPoint Active Manager programme. Having worked with BearingPoint, a leading independent consultancy, for a number of years it is always a pleasure to invite guests to their events and learn more around how they are changing the way organisations work.

It is very often the case that Managers have been promoted because they were good at their job, however, does this automatically make them a good manager?

After an introduction from Tony Farnfield and Academic Insights from Professor Ilke Inceoglu it was time for one of BearingPoints Clients to take the stage and talk about their experience of working with BearingPoint and the impacts this had.

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