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Sales Manager

  • Location

    Cheshire East

  • Discipline:

    Customer Contact

  • Job type:

    Permanent

  • Salary:

    £40,000

  • Consultant:

    Natasha Copitch

  • Email:

    ncopitch@merje.com

  • Job ref:

    NC/15331

  • Published:

    28 days ago

My client is looking for a Sales Manager to join the Sales team.
As a Sales Manager, you will have the following responsibilities:
• Independently managing the Sales Supervisors and sales team
• Implementing and presenting innovative suggestions to improve result
• Managing the day to day activities of Telesales Structure and to ensure activity/productivity targets are met
• Training, coaching and performance managing the team
• Delivery of staff induction, as well as ongoing training
• Conducting, documenting and following up regular performance reviews with your team
• Proactively drive the results in line with the business plan using SMART objectives through the management structure
• Responsible for delivering the business objectives in relation to volume and margin
• Identify key areas for improvement and deliver clear plans to deliver and measure a tangible result
• Implementation of structures
• Improve current process and implement new as applicable
• Identify non-productive duties/elements and address through above or re-deployment
• KPI analysis and planning
• Work with Marketing to identify and lead campaign requirements
• Work closely with the global business including maintaining close relationships with HR and Marketing
• KPI & MI reporting to Senior Leaders
 
Knowledge, Experience, skills
 
• Experience of managing a sales team
• Highly presentable with strong organisational and motivational skills
• Outstanding communication skills with the ability to operate at all levels internally and externally
• Ability to motivate, drive and develop a successful telesales team
• A ‘can do’ positive attitude
• Strong negotiation skills
• Ability to stay calm under pressure and meet tight deadlines
• Good understanding of Microsoft Office including Excel
• Reliable and able to rapidly establish a high degree of trust and rapport
• Accuracy and attention to detail
• Self-motivated and self-disciplined to follow a daily structure
• The role will involve frequent travel - the candidate must hold or be able to apply for a valid passport.