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Resource Planner

  • Location: United Kingdom
  • Salary: £28,000 - £35,000 pa per year
  • Job Type:Permanent

Posted 11 days ago

  • Sector: Insurance & Claims
  • Contact: Peter Smith
  • Expiry Date: 06 October 2021
  • Job Ref: PSM/17969D

​Responsible for the planning and scheduling of resource through data analysis and management for the operational departments, alongside tracking performance in line with company and customer service levels.

Job Role:

• To support the operational teams by tracking performance and changing shift patterns to ensure service levels are met.

• Working with the Depot Managers to ensure that they have capacity to carry out the required deliveries and adjusting shifts to ensure this happens.

• Production of daily/weekly/monthly reports as required to support visibility of performance.

• Production of productivity reports that measure and track performance for all areas of the business.

• Ensure that all colleagues are up to date with training compliance.

• To provide ad-hoc support to departmental Directors in the production and analysis of data.

• Observing and complying with GDPR.

• To achieve objectives and targets set.

• Carry out reasonable tasks as requested by your line Manager.

Experience Required:

• Demonstrate experience in a similar role working within a fast-paced environment.

• Excellent analytical skills – ability to use data in order to drive performance and plan resources effectively,

• Strong IT skills with an excellent working knowledge of Excel (including Pivots,

formulas and ideally VLOOKUP’s).

• Ability to look at the bigger picture and understand the impact a course of action can have both in the short term and long term

• Excellent influencing and communication skills with the ability to develop strong business relationships with all key stakeholders

• A proven track record of challenging constructively and influencing at all levels

About You:

Personal Specifications

Adaptable, tenacious self-starter who is results orientated.

Able to work on own initiative as well as support team and departmental goals and


Location: Home/Office – following an office based induction period