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Lending Administration Team Leader

  • Location: Birmingham
  • Salary: 50000 - 60000 per year
  • Job Type:Permanent

Posted 5 months ago

  • Sector: Front-Line Talent
  • Contact: Natasha Goldstone
  • Contact Email:
  • Contact Phone: 0161 883 2740
  • Expiry Date: 11 April 2024
  • Job Ref: NG/11374

Lending Administration Team Leader 

Birmingham - Hybrid

Monday - Friday

£50000-60000 DOE

This is a fantastic opportunity for an exceptional individual to join a friendly and professional team as a Lending Administration Team Leader in Birmingham!

Commercial banking experience is a must!



  • Manage a team of Lending Administration Officers, providing leadership, coaching and advice to fulfil lending applications and collaborate with stakeholders.

  • As part of the team, provide effective and efficient support to Relationship Managers, Commercial Banking Officers and customers in respect of all facilities in line with service level agreement standards.

  • Communicate effectively with the senior management team to provide updates on topics such as performance, risk or change proposals.

  • Induct and develop members of the Lending Administration Team to grow understanding and accredit competence.

  • Oversee Lending Administrator Officer accreditation and ongoing sampling of work to ensure a high quality of output is achieved for all aspects of work undertaken. 

  • Develop and review procedures for the Lending Administration Team focused on key areas of risk or complexity for which guidance will also improve customer and colleague experience. 

  • Identify and understand risks associated with the bank’s lending book.

  • Proactively manage the risk register for the team and raise risk events where appropriate.

  • Maintain timely and accurate customer records for all cases under management by the team. 

  • Assist ongoing and annual audit requirements associated with the banks lending book. 

  • Proactively identify process or system improvements which can sustain the proposed growth of the banks lending in line with the business strategy.

Key Qualities 

  • Strong Leadership: Proven track record in effectively leading and managing a team. Personable: Ability to build strong relationships with colleagues and clients.

  • Process Expert: Experienced in creating, implementing, and reviewing robust processes and procedures.

  • Lending Know-How: In-depth knowledge of the commercial lending process is essential.

  • Security Savvy: Proficient in dealing with security matters, including taking, releasing, and understanding quirks.

  •  Document Dynamo: Familiarity with Bank Facility documentation is a must.

  • Stakeholder Maestro: Expertise in managing third-party stakeholders, both internal and external.

  • Efficiency Driver: Proven experience in driving efficiencies to maximise operational capacity.


  • 30 Days holiday plus banks

  • Profit share scheme

  • Pension scheme

  • Life insurance

  • Hybrid working