Lending Administration Team Leader
Birmingham - Hybrid
Monday - Friday
£50000-60000 DOE
This is a fantastic opportunity for an exceptional individual to join a friendly and professional team as a Lending Administration Team Leader in Birmingham!
Commercial banking experience is a must!
Responsibilities
Manage a team of Lending Administration Officers, providing leadership, coaching and advice to fulfil lending applications and collaborate with stakeholders.
As part of the team, provide effective and efficient support to Relationship Managers, Commercial Banking Officers and customers in respect of all facilities in line with service level agreement standards.
Communicate effectively with the senior management team to provide updates on topics such as performance, risk or change proposals.
Induct and develop members of the Lending Administration Team to grow understanding and accredit competence.
Oversee Lending Administrator Officer accreditation and ongoing sampling of work to ensure a high quality of output is achieved for all aspects of work undertaken.
Develop and review procedures for the Lending Administration Team focused on key areas of risk or complexity for which guidance will also improve customer and colleague experience.
Identify and understand risks associated with the bank’s lending book.
Proactively manage the risk register for the team and raise risk events where appropriate.
Maintain timely and accurate customer records for all cases under management by the team.
Assist ongoing and annual audit requirements associated with the banks lending book.
Proactively identify process or system improvements which can sustain the proposed growth of the banks lending in line with the business strategy.
Key Qualities
Strong Leadership: Proven track record in effectively leading and managing a team. Personable: Ability to build strong relationships with colleagues and clients.
Process Expert: Experienced in creating, implementing, and reviewing robust processes and procedures.
Lending Know-How: In-depth knowledge of the commercial lending process is essential.
Security Savvy: Proficient in dealing with security matters, including taking, releasing, and understanding quirks.
Document Dynamo: Familiarity with Bank Facility documentation is a must.
Stakeholder Maestro: Expertise in managing third-party stakeholders, both internal and external.
Efficiency Driver: Proven experience in driving efficiencies to maximise operational capacity.
Benefits
30 Days holiday plus banks
Profit share scheme
Pension scheme
Life insurance
Hybrid working
