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Enforcement Agent

  • Location: Doncaster
  • Salary: £23,000 - £26,000 per year
  • Job Type:Permanent

Posted 4 months ago

  • Sector: Customer Contact
  • Contact: Natasha Goldstone
  • Contact Email: ngoldstone@merje.com
  • Contact Phone: 0161 883 2740
  • Expiry Date: 07 November 2024
  • Job Ref: NG11691
  • Flexible Working: Partially Remote

Trainee or Certificated Enforcement Agent

Salary: £23,800 - 26,000 + Commission & Bonus

Location: Doncaster, UK (Hybrid Working)

This company is looking for the best enforcement agents, whether you are new to the business or already trained. Once trained, you’ll be out in the field, making visits to the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place.

Key Responsibilities:

  • Visit the properties of customers in debt
  • Help customers reach the best solution to avoid further action
  • Take payments or make arrangements, help them complete a questionnaire and update the system
  • Take control of goods and remove where necessary
  • Work outdoors and meet and work with people from all walks of life

knowledge and experience

  • Resilient problem solver who can think on their feet
  • Strong interpersonal skills – the ability to stay calm and influence people to find the best solutions
  • Trustworthy and honest - treat people with respect and dignity
  • Balanced and fair - make decisions with integrity, using different tactics to handle challenging or vulnerable customers
  • Determined and disciplined - go the extra mile to get the job done and be rewarded for your results

Applicants must be located and eligible to work in the UK without sponsorship.

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