Job Title: Dental Administrator and Receptionist

Location: Liverpool (near John Lennon Airport)

Terms: Permanent

Hours of Work: 40 hours per week (5 days per week including 1 Saturday every 8 weeks)

Salary: £20,800 - £24,960  (dependent upon experience)

If you have had previous experience of working within an administrative or reception job within a dentist practice, we would love to hear from you.

Key Responsibilities:

• Welcoming patients into the dental practice.

• Helping patients to complete all necessary forms and documentation.

• Maintain a professional front of house/reception area.

• Answer and manage incoming calls and emails

• Scheduling and cancelling patient appointments including confirming upcoming appointments.

• Verifying methods of payment and collecting payments as needed.

• Informing patients of financial treatment plan options.

• Check daily appointment schedule and enter all relevant patient information into data system.

• Verify and update patient information.

• Arrange patient charts and forms for next day appointments.

• Maintain a professional front of house/reception area.

• Cashing up at the end of the day

Key Competencies and Skills:

• Adaptability.

• An understanding of dental office procedures.

• Exceptional organisational skills.

• Excellent customer service and communication skills.

• Computer literacy in basic applications like email and Microsoft Office.

• Planning, Organising and Attention to detail.

• Confidentiality.