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Customer Service Administrator - Logistics (3 months temp)

  • Location

    Tamworth

  • Discipline:

    MERJE Front-Line Talent

  • Job type:

    Temporary

  • Salary:

    £10.00 per hour (£12.64 per hour inc. holiday pay)

  • Consultant:

    #

  • Email:

    mthompson@merje.com

  • Job ref:

    MT/16935T

  • Published:

    about 1 month ago

  • Duration:

    3 months

  • Startdate:

    ASAP

The Role:

Working for an import / export company in preparation for Brexit. Ensuring customers are prepared for Brexit and making sure any queries are resolved in an efficient and timely manner. This role is 50% admin based and 50% phone based, so you will be a good communicator both verbally and in writing.

Responsibilities:

  • Assisting and supporting customers to process the shipping of their products
  • Chase customers for missing documents, information and commercial invoices
  • Ensure orders are correct and resolve any issues with the customer
  • Dealing with customs and Brexit related queries with the customer
  • Enter correct details into the in-house system

Skills:

  • Experience within customs / logistics / import / export would be advantageous
  • Excellent organisational skills are essential
  • Excellent time keeping and attendance record
  • Strong work ethics
  • High competency level of computer and software skills including excel
  • Methodical approach to work
  • Team player

Hours: 9.00am - 5.00pm (no weekends)

 

Keywords: Admin, administrator, admin, administrator, customer service, import, export, customer admin, customer service administrator, inbound, call centre, office work, contact centre