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Business Analyst

  • Location: Glasgow
  • Salary: Competitive Salary per year
  • Job Type:Permanent

Posted about 1 year ago

  • Sector: Customer Contact
  • Contact: Natasha Copitch
  • Expiry Date: 08 April 2023
  • Job Ref: NC/9941G

​My client is looking for a Business Analyst to reporting to Projects & Change and the role covers business change and formal project delivery, both technical & non-technical projects.

It is a fast-paced environment with multiple change projects underway – this role will suit someone who is ambitious, unfazed by busy and who wants to succeed.

Responsibilities include:

•Manage business analysis, projects & change through the full life cycle, from initiation through to implementation including early life support in production

•Develop the scope and design for projects and create detailed delivery plans

•Create business cases and user stories

•Document clear and accurate business requirements and user stories

•Create and document process and workflow diagrams, system schematic diagrams (for users) and/or procedural documents

•Manage user acceptance testing including creating appropriate test cases, initial test cycles, and coordinating the testing with business users.

Skills & Experience:

•Proven track record of working within Mortgage Lending.

•First-hand experience of all key elements of project and change delivery for both Business and Digital projects.

•You have delivered projects to develop Mortgage Lending platforms (and associated rules engines, 3rd party providers etc) CRMs and Telephony systems.

•Coordinating and chairing stakeholder workshops

•Documenting complex requirements formally, asking the right questions and distil these into deliverables

•Excellent planning skills, experience of creating milestone / project plans

•Create test plans, working with the SMEs to ensure outcomes meet expectations

•Manage implementation and readiness activities

•Adhere to governance controls including record keeping, approvals and sign off processes

•Analyse, summarise, and present new initiatives or innovation ideas

•Experienced in stakeholder management, balancing diplomacy, and tact with assertiveness

•Effective reporting writing and communication skills

•Attention to detail & consistent – same high standards, right first-time goal for every deliverable

•Technically literate, with advanced Excel and Project software skills