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Inbound Customer Service Advisor

  • Location: Denton
  • Salary: £19,000 - £28,000 per year
  • Job Type:Permanent

Posted 22 days ago

  • Sector: Front-Line Talent
  • Contact: Sam Brierley
  • Expiry Date: 29 August 2022
  • Job Ref: SB/19372

​Are you an experienced Inbound Customer Service Advisor?

Are you looking for a new role which offers excellent opportunities for progression?

We are currently looking for Inbound Customer Service Advisors who are strong communicators, have excellent listening skills and can show empathy to join a growing business based in Denton. This role will involve you dealing with inbound calls from customers who are looking for support regarding outstanding payments. If you enjoy helping people and building relationships, this is a great opportunity for you!

Inbound Customer Service Advisor duties:

•You will be receiving telephone calls from individuals to recover outstanding debts

•Handling difficult conversations in a sensitive and professional manner with customers over the telephone

•Entering accurate records of conversations and payment agreements into a customer database

•Following processes and guidelines regarding debt collection

•Working in an open plan, contact centre environment – achieving personal and team targets

•Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around

Inbound Customer Service Advisor benefits:

•Fully paid training

•Realistic bonuses

•Holiday entitlement

•Opportunities for progression

•Free parking

•Annual events

The successful applicant would be required to undertake a DBS and Credit check before an offer of employment is made.

Are you interested in knowing more about this Customer Service Advisor opportunity?

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Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.