Gemma’s background is within Financial Services, where she spent more than 12 years working for a high street bank across Customer Operations and Fraud & Financial Crime. This has given her an invaluable grounding around the complexities of working within and recruiting into regulated environments, as well as supporting her to establish high levels of trust in all of her engagements. She provides support and guidance to clients and candidates across Financial Services and Commerce & Industry.

When she’s not in the office entertaining a largely Manchester-based team with her ‘Scouse’ verbatim, Gemma can be found frequenting the odd nice restaurant with her husband or playing glorified taxi driver to any one of her three children.


MERJE offered me a unique opportunity to build upon my experience in recruitment and to specialise in a niche area. I could see the significant value that this adds to both the candidate and client journey. I was also drawn to the high-performing culture and that MERJE just did things differently. There is a transparency and desire to always do things right that I found compelling! We have an amazing ‘one team’ culture which is driven from the top down.

Gemma loves making people laugh, drinking good wine and playing pranks on her kids.

She loathes bad manners, especially people who don’t say thank you when the door is held open for them, and snakes.