Driven by a desire to provide an excellent service to both Clients and Candidates, our rapid growth is testament to our team’s in-depth knowledge of the recruitment industry. As one of the UK’s most successful independently-owned recruitment consultancies, we believe that our core values of integrity and professionalism, as well as our unique approach to recruitment which is based on support and knowledge rather than KPIs and targets, has ensured that we create long-lasting relationships with the individuals and organisations that we partner with.
MERJE Ltd incorporated by founders Jonathan Abelson, Richard Abelson and Edward Manson specialising within Compliance, Risk and Finance permanent recruitment across London and the North West.
As MERJE grows, Financial Crime & Fraud and Customer Contact are added to our core markets and we broaden our focus to the whole of the UK.
We begin to develop our contracting offering. Turnover grows to £3.7m and staffing numbers to 23. We win 'Recruitment Company of the Year' at APSCo Awards for Excellence.
The business continues to grow and we reach over £7million annual turnover. Our back-office infrastructure is expanded and plans submitted and approved for a new purpose-built headquarters in Manchester.
Our London office moves to a bigger space in Fleet Street, MERJE Front-Line Talent is launched and we win ‘Recruitment Partner of the Year’ at the Credit Awards 2018.
MERJE was founded in
Our Management Team each have over
years' recruitment experience within their specialist markets
of permanent placements had a
salary of £40,000 and over
Contract and Interim roles comprise of
of our placements
1 day ago
Compliance Monitoring Officer
c. £30,000 - £35,000 + Benefits
The Client: Our client is a leading financial services business who are well respected in their market. An exciting opportunity has arisen to join the firms Compliance function. The role of Compliance Monitoring Officer will be responsible for ensuring that all required business reviews are carried out in line with the compliance plan, ensuring that a risk based model is followed to assess business adherence to regulatory and legal requirements. This Client does not provide sponsorship. The role- Key Requirements: Help in the delivery of risk based monitoring and oversight reviews of the business and first line activities ensuring adherence to regulatory and legal requirements. Carry out conduct risk reporting, providing appropriate challenge to the business and ensuring delivery of dashboard summary to the Senior Compliance Officer and Head of Compliance & Risk Providing support to the business on financial promotions, through review, advice and guidance and final sign off When needed carry out check the checker activities and make sure that any appropriate feedback is being communicated to the business Working with the Senior Compliance Officer to ensure that all necessary Compliance policies are implemented and embedded across the business properly. Providing the Quality Assurance function with support, advice and guidance with application of the criteria and assessment of appeals Other ad hoc duties as requested by the Head of Compliance & Risk to ensure the smooth running of the compliance function.
1 day ago
£70,000 - £90,000
My client is a big 4 Consultancy currently looking to increase their Financial Services modelling team with Manager & Senior Manager hires. As part of this team you will be responsible for: • Financial forecast and scenario modelling • Transaction modelling such as valuations and option appraisals • Reviewing financial models for quality sign-off • Developing tactical solutions that automate finance and other operations (i.e. remediation) • Development of data models to support modelling and analytics deliverables • Using visualisation and analytical software (such as the Power BI, QlikView and Tableau) to drive insights from data to inform client decisions The Role • Managing projects to support clients in tackling business issues • Applying technical skills to devise compelling and well thought out solutions to complex problems • Contributing to and driving the growth of the modelling team • Building constructive working relationships to develop internal and external networks • You will leverage existing managerial experience and leadership skills to help grow and develop the modelling team • You will manage teams of modellers and other professionals to provide high quality and flexible modelling solutions for a diverse range of clients • You will be responsible for end to end engagement and stakeholder management • You will use existing Excel, VBA, and/or SQL skills to support delivery and develop capabilities, share knowledge on solutions, and best practice techniques • You will support the professional development of the junior members within the team The Person • Anticipates the viewpoint of others, listens and addresses concerns • Builds co-operative relationships and fosters an environment in which everyone’s opinion is valued • Provides on-going feedback, coaching and mentoring that supports individuals development needs and career aspirations • Proactively engages in cross-functional communications and sharing of information. Essential: • Experience managing projects, clients and senior stakeholders • Experience scoping, designing and building financial models in best practice • Experience in performance management and developing & retaining talent • A first-class or upper second-class degree in a numerate subject • Strong IT skills (Excel, VBA, and preferably SQL) • Strong communication skills to be able to describe complex technical issues in a clear and non-technical way • Strong inter-personal skills in order to build and maintaining strong working relationships • A strong understanding of accounting and financial concepts • Knowledge of financial services products and key concepts Desirable: • A recognised finance or accounting qualification and/or MBA or PhD • Data visualisation experience in Power BI stack, QlikView and Tableau
1 day ago
Senior Regulatory Development Manager – Investment Manager
£70,000 - £80,000
Opportunity to join an award-winning firm which provides financial planning, investment management and investment advisory services to private clients. The purpose of the role is to monitor the regulatory change horizon, providing information to senior management and the wider business, through analysing proposed regulatory changes and their relevance to and impact on the company. This is a key role and will include providing highly technical guidance and support to the business in a clear and concise manner. You will also represent compliance and regulatory viewpoints on projects and wider business initiatives and, where appropriate, on industry forums. Responsibilities: Develop a thorough approach to horizon scanning which ensures coverage of all relevant regulatory publications and websites. Monitor and report on relevant regulatory developments identified from scanning activities affecting the business including: FCA Handbook Developments discussion papers thematic reviews guidance papers consultation papers policy statements Produce regulatory development updates, in various formats, as required, for the Risk & Compliance team, the wider business, senior management and specific business lines. Provide specialist compliance input, advice, support and rules interpretation to both line and project managers on projects and business developments in order that they meet regulatory requirements. Ensure that the wider Risk & Compliance team is provided with an in-depth analysis of the FCA’s annual Business Plan to ensure all relevant issues are captured in the annual Compliance plan. Represent Compliance at project team meetings and at other forums, including external forums where relevant. Requirements: 4-6 years’ experience gained working in regulatory advisory or policy compliance role within the wealth/investment management or financial planning sector. Must be able to demonstrate significant technical experience of delivering wide-ranging regulatory guidance and solutions in a commercial environment in a medium to large wealth management organisation. Excellent drafting, written and verbal communication skills. Ideally, exposure to and understanding of FCA systems such as GABRIEL and processes related to FCA returns, permissions and approved person applications. Up to date knowledge of relevant regulatory rules and guidance within the FCA Handbook, particularly COBS, SYSC, CASS sections as well as GENPRU, IFPRU and BIPRU changes. Able to demonstrate significant experience in interpreting, understanding and applying the FCA rules to achieve business focused and commercial outcomes. Ability to influence at all levels and build rapport. Ability to sell difficult messages to all levels within the organisation and with the necessary persistence to follow it through and market regulatory change in a positive way.
2 days ago
Senior Management Accountant
£40,000 - £45,000
I am currently recruiting for a technically strong Senior Management Accountant to join an exciting business going through rapid growth in this newly created role. This is faced paced position will be supporting the Senior Finance Manager; Support Finance Manager in monitoring balance sheet risks and opportunities. Working closely with Commercial and Operational divisions to ensure margin drivers are monitored. Assisting with the review of Operational / Financial process flows to ensure accurate reporting Supporting Finance Manager with Cashflow/Project management and monitoring Corporate deals. Assist with consolidation of bi-monthly and month end Revenue and Margin reporting. Providing month end support to the Margin team, ensuring key reporting deadlines are met. Production of variance analysis on the P&L and Balance Sheet. Provide budgetary / forecasting support where required by the relevant BU FDs. Supplier submission review and monitoring of supplier agreements. The successful candidate will: Qualified CIMA, ACCA, ACA Strong Technical Accounting Strong systems skills, in particular MS Excel Strong interpersonal skills, ability to work closely with operational management If you are looking for a new and exciting opportunity with a strong Management Accounting back ground, please apply by submitting your CV or call for a confidential discussion.
2 days ago
Head of Operational Risk (IT Risk)
c.£100k + Car allowance + Bonus + Benefits
Our client is a highly reputable and fast paced Financial Services business who have made a significant impact across the industry since their establishment. A new and exciting opportunity has arisen to join the firm as the Head of Operational Risk Partnering. In this role you will lead the Operational Risk partnering across business units and functions, to support the implementation of the operational risk management framework and provide expert knowledge and guidance to business units and functions on operational risk identification, assessment and management. Responsibilities: To deputise for the Operational Risk Director at committees and steering groups as required including at senior manager, Executive and Board level. Challenge the efficacy of mitigating actions and plans across the business in order to ensure the operational risk profile remains within risk appetite. Act as a subject matter expert on Operational Risk identification, assessment, and management, partnering specific areas of the business and supporting Risk Directors in relation to Operational Risk Implement the operational risk management framework in a robust manner, ensuring the operational risk framework is understood, documented, communicated, enhanced and embedded Work with key stakeholders across business units and group functions to drive understanding and execution of operational risk best practice Robust oversight, monitoring and challenge of business unit and function risk and control self-assessments, management actions, and risk culture, and efficacy of management actions to manage risk in line with risk appetite Provide oversight and challenge and operational risk expert advice in relation to strategic change projects Assess compliance with policies, accuracy off attestations and recommend any performance calibration to Operational Risk Director Attend divisional boards and senior leadership meetings as assigned to oversee and challenge management of operational risk Demonstrate a strong understanding of the aligned business areas and functions and their strategy, objectives and processes in order to support the leadership team in terms of the appropriate implementation of the Operational Risk Framework and management of risks Work with other Risk and Internal Audit to provide holistic and effective operational risk oversight Key Requirements- Proven experience of leading operational risk teams Sound regulatory knowledge of operational risk requirements Strong understanding of operational risk framework end to end including operational risk systems, policies, regulatory requirements, and ICAAP Good understanding of supporting disciplines including change management, IT and IT Security, supplier management, and business resilience Leading risk and control self-assessment workshops and risk analysis
3 days ago
Portfolio Loss Forecasting Manager
£45,000 - £65,000
A well-established and globally recognised business that focuses on providing an exceptional banking experience for customers. In this role, you will drive and develop the execution of credit and fraud loss forecasting analysis, modelling and reporting. This Client does not provide sponsorship. Key Responsibilities of the Portfolio Loss Forecasting Manager: Lead a team responsible for credit and fraud impairment forecasting Take ownership for forecast integrity through oversight, challenge and documented governance Set the direction for development of credit loss and impairments forecasts Liaise with strategy, modelling and risk teams Drive improvements in and actionable insights from stress testing Ideal knowledge and experience for the Portfolio Loss Forecasting Manager role: Experience with bad debt forecasting and IFRS9 provision modelling, including the interaction between strategy and forecasting Strong attention to detail Experience leading team of analysts Ideally experience in unsecured financial services
3 days ago
£30,000 - £40,000 pa
My client has seen unprecedented growth over the last few years and show no signs of slowing down. Following on from a number of changes in the Contact Centre, we are now looking to recruit an operational leader to help with the development of the team. We are looking for a people orientated leader and you will: Take responsibility of an operations team of around 50FTE Train and develop the team and be responsible for delivering against targets Develop the Customer Experience and Customer processes The successful individual will: Have experience of leading a team Be used to or be wanting to work in a fast paced and developing environment Be an inspirational leader that is looking to develop their career In return you will receive: An excellent base salary of up to £40,000 + Annual Bonus + benefits The opportunity to develop your own career The chance to make a real impact in a growing organisation
4 days ago
Part time Customer Service Advisor
£9.89 per hour (6 month FTC, with a view to extend or become permanent)
Hours: Evenings 6pm – 11pm (inc one Sat and one Sun per month) Job Description: This is an inbound customer service role within the financial services sector based in Andover We are looking for candidates who are passionate about delivering results and exceptional customer service. As this role is telephony based, you will need to be an excellent communicator with a polite and friendly telephone manner. This role is a varied role, providing a great opportunity for someone looking to enhance their skills further. You will be enthusiastic, have excellent customer services skills and feel passionate about putting the customer first, the rewards are certainly worth it. Backgrounds to Consider: Retail, hospitality, call centre, sales, customer service, graduates, inbound, outbound Duties and Responsibilities: Taking inbound calls from customers with financial queries Logging information accurately on the in-house system Providing excellent customer services Achieving SLA’s and following correct DPA policies Listening to customers and dealing with their queries efficiently and professionally Identifying any vulnerable customers and dealing with them empathetically Dealing with customers politely, with respect and patience Skills you’ll need: The desire to succeed Fantastic work ethics and a brilliant attitude Be able to listen – even if the issue is hard to listen to Love talking to people and have a knack for understanding their needs Enjoy being part of a team but still have the drive to work on your own initiative Good customer service experience Benefits: Very Competitive salary Bonus scheme 21 days’ holiday plus Bank holidays Healthcare plan Pension Career development Full training If you are offered a position with this company, it will be a conditional offer, subject to passing strict vetting checks, including: criminal record check, credit check, fraud check and 5 years reference checks to cover all gaps in employment
4 days ago
Experienced Recruitment Resourcer
c£20,000 plus commission paid on every placement, no monthly threshold
Hours: 8.30am – 5.30pm Mon - Fri Company Overview: MERJE is a niche recruitment consultancy with offices in London and Manchester. Founded in 2011, we have grown to offer recruitment solutions in six core disciplines and across multiple sectors and industries. Our aim is to develop close long-lasting relationships with our Candidates and Clients that help us understand their individual needs, whether supporting with their next career move or identifying the ideal individual for their requirements. We are recruiters that prefer to do things differently. We rely on our expertise and integrity whilst providing a high-quality service to build our reputation in our core markets, instead of focusing on internal targets and KPIs to measure success. Role Overview: This role sits within the Front-Line Talent team in the Customer Contact division based in Bury, Manchester. We are moving to brand new, purpose built offices in Whitefield in Sept 2018. It is a new and exciting role, dealing with candidates from entry level to Team Leader within customer contact, sales and admin support. The roles will be based around the UK and will be on a temporary, permanent and contract basis. This role will be dealing with various different jobs around the UK and is a great opportunity to start with a fun and vibrant team, who can help support and develop your career. Duties & Responsibilities (these include but are not limited to): To successfully source and qualify candidates through various job sites To provide a world class and consultative service to all applicants To understand job specifications in full detail and relay that information to the candidates sourced for that job Have the ability to multi-task as you will be working on several roles at the same time Keeping in contact with your candidates Going through interview preparation Adapting your approach when providing positive and negative feedback to candidates Working within a fast paced environment and managing your own work load efficiently Following pre-screen documents accurately and documenting all information Identifying leads and passing them on to the correct teams internally Writing adverts Dealing with candidate queries Desired Skills & Experience: At least 18 months experience of recruiting high volume roles within contact centres A fun and enthusiastic personality with the ability to connect with entry level candidates To have the ability to work autonomously Self-motivation Experience of working in a fast paced environment Tenacious and resilient Benefits: These include but are not limited to: Permanent position 26 days holidays plus 8 bank holidays and your birthday day off every year (3 days used at Xmas) Group Pension Scheme Commission paid on every placement, no monthly threshold Excellent career progression
4 days ago
Warehouse Dedicated Service Manager
£24k + 8% bonus
Hours: 37.5 hours per week (no weekend working) Role Overview: Working closely with the warehouse team and supervisor you will require excellent communication and customer service skills whilst maintaining a portfolio of accounts. Responsible for driving customer satisfaction and managing all customer inbound and outbound requests in a professional and timely manner. Duties & Responsibilities (these include but are not limited to): Interface between Warehouse Operation and Customers Develop trusted relationship to drive customer satisfaction Proactive order management (EDI error report + manual entry when needed) Claims management (record, investigation, fix and close) Work closely with the back office function in India making sure role and responsibilities are well defined and processes are lean Communicate proactively to customer about any delay of delivery or in case of Inventory discrepancy all about order status Organisation and supervision of warehouse special services (control request, repacking…) Proactive communication of status of Customer Service activities to PV Leadership on regular basis
6 days ago
Compliance Monitoring Manager
Our client is a retail bank which provides financial services to small and medium-sized businesses. We have an exciting opportunity for a Compliance Monitoring Manager to join the Group Risk division. Reporting to the Senior Compliance Monitoring Manager with responsibility for undertaking effective compliance monitoring, oversight activity and issues resolution, assisting in the formulation and delivery of the annual Compliance Monitoring Plan (CMP) and the development and delivery of timely and robust management information. The role- Assist in the formulation and delivery of the CMP Continually develop the monitoring methodology to ensure it is in keeping with regulatory and business requirements Plan, scope and execute agreed compliance monitoring activity in line with the CMP and the monitoring methodology Where issues are identified, communicate and agree with stakeholders in a clear and professional manner any shortfalls, actions required and learning points Provide accurate and timely monthly reporting Undertake additional related duties as requested by manager Support wider compliance team to deliver key objectives Monitor all regulatory developments and ensure personal knowledge remains up to date Assist in the administration, monitoring and maintenance of all relevant policies and procedures, and advise line management of the relevant regulatory requirements Ensure effective liaison with Internal Audit, Operational Risk, Conduct Risk and Credit Risk, as and when required Develop and maintain effective relationships with business stakeholders Undertake other compliance related activities as directed by management Actively support the development of the Compliance team as the business continues to evolve Promote a robust conduct risk culture across the business Key Requirements- Full knowledge of FCA handbooks, approach and objectives, working knowledge of other regulatory areas required e.g. Data Protection Act, JMLSG Experience in producing Compliance Monitoring programmes Experience of monitoring regulatory compliance matters across multiple business lines Effective communication (written and verbal) skills are essential and must be accompanied by proven negotiation and influencing skills Attention to detail, effective planning and organisational skills and demonstrable ability to work under own initiative is essential Effective problem solving skills will also be required which must be allied to excellent internal and external relationship management skills ICA Compliance Diploma or equivalent
7 days ago
Chief Compliance Officer
Newcastle upon Tyne
£100,000 + Benefits
Our client is an online gambling and casino company based in Newcastle that has grown rapidly and is now looking for a Chief Compliance Officer to join the Executive Board. The role will involve: Work closely with Senior Management and the Board to ensure all strategic challenges are recognised and that the framework and appetites established remain agile, appropriate and encompass the evolving profile. To keep up to date with current developments and legislative changes regarding risk, compliance and regulatory matters, including GDPR. Review and summarise regulatory publications and legislation for assessment of the relevance to, and impact on, the business. Establish and maintain a strong working relationship with the Legal and Compliance team. Hold a personal management licence for compliance, acting as Nominated Officer to Gaming Limited. Hold position of Data Protection Officer. Implement group policies as appropriate. Establish and maintain a strong working relationship with the UK Gambling Commission, acting as a key support the Gaming Limited. Continual development of training program that focuses on all elements of compliance and seeks to ensure that all appropriate employees and management understand and comply with jurisdictional regulations; Act as chair of the Operation Risk Panel. Maintain company risk register. Investigate and advise on compliance requirements associated with expansion into foreign territories. Lead and develop the compliance team, enabling them to fulfil their potential and effectively engage with colleagues across the business. Timely compliance and risk reporting to the Board and key stakeholders as appropriate Key Requirements: Experience of working at a senior level in risk and compliance within a regulated commercial environment. Experience in establishing a strong regulatory relationship. Exemplary leadership, communication and negotiation skills. Experience in change management in a fast paced environment.
We do not chase the easy win and don’t believe in arbitrary targets and KPIs. Our service is based on long-term development of relationships and expertise in our markets
We are a group of talented, experienced and creative experts across the Disciplines that we recruit in, and don’t forget the back-office team keeping everything running smoothly
Work For Us
The MERJE family continues to grow. We would love to hear from passionate recruiters with drive and ambition who are looking for the freedom and support to flourish
Since MERJE was founded we have strived for close relationships with our Clients and partners. Have a look at our testimonials to see what they say about working with MERJE.
I was tasked with recruiting an entire Risk and Compliance function and met with MERJE to discuss our requirements. I left them to do the rest – and they did. They know the market and took the time to listen and understand our culture, providing good quality candidates. They are now our ‘go-to’ company.
Talent Attraction & Selection Manager, UK Insurer
MERJE helped me make my first steps into the Interim market, from finding my first role, to setting up as a Contractor and getting paid! Regular contact at key points gives me the assurance they’re working on my behalf. They’ve been extremely helpful through some difficult times; they’re a trusted source of information and guidance.
Interim Support Advisor, Leading Banking Group
MERJE really understands the markets that they operate in and goes to considerable lengths to really understand their clients’ needs. Finding exceptional Candidates in the very competitive Financial Services world is extremely difficult. MERJE has consistently sourced excellent candidates for us. I cannot recommend MERJE highly enough.
COO, Management Consultancy
The difference between MERJE and other agencies is the simple principle that they take the candidates seriously and are absolutely open and honest. Candidates are supported before and after interviews, and receive constructive feedback from Consultants who are always professional.
Process Improvement Manager, Global Financial Services Organisation
MERJE was not only very well organised, they had good communication skills and, more importantly, a thorough understanding of the business I was joining. They provided excellent guidance and support throughout a challenging process and the role has presented exactly the right challenge at this stage in my career.
Senior Risk Manager, Commercial Lender
MERJE has a very good understanding of the AML markets and won’t put someone forward if they don’t think they’re capable or qualified. They regularly update you and you get the sense that they care about their clients, as well as the person they’re putting forward. All-in-all an excellent experience.
Deputy MLRO, Corporate Bank
MERJE was extremely knowledgeable about roles, salaries, skills and businesses within the compliance arena, meaning they only contacted me about roles they knew were suitable. They were always truthful and honest throughout the process and my new role meant a significant uplift in salary and opportunities, so excellent all round!
Compliance Manager, International Banking Group
I was very pleased with MERJE’s approach and particularly their understanding of the client. The recruitment process ran smoothly from start to finish and they demonstrated high levels of customer service throughout. I would not hesitate in working with MERJE again, or recommending their services within the finance space.
Group Treasurer, Property Developer