Jobs in Customer Contact
- Posted 3 days ago
We have an exciting opportunity to join a growing Customer Service Team. You will be responsible for handling inbound customer service enquiries and retentions. You will be dealing with enquiries such as: General Account Enquiries Customer Renewals Cancellation Requests Customer complaints Change of Address Change of Account Details House Moves The Role: Working within a lively contact centre, having great conversations with our customers By d...
- £18500 + bonus
- Posted 3 days ago
We have an exciting new opportunity for an experienced Lead Generator to join our team working for a leading automotive company. Working hours Monday-Friday with excellent employee benefits including option to buy additional holiday (up to 5 days), flexi benefit scheme to tailor your needs and free on-site parking As a lead generator you will become a brand expert enabling you to promote the product meet and exceed given targets on generating ...
- Posted 4 days ago
Responsible for the completion of operational activities through the application of SME skills and experience of processing activities, instruction and training of colleagues, authorisation of colleague’s work, problem solving and stakeholder management. Also responsible for ensuring that technical skills are continuously updated and expanded in line with business requirements. Key accountabilities - Completion of operational processes includi...
- £52,000 - £65,000
- Posted 5 days ago
A great opportunity to develop and deliver an effective complaints strategy by providing direction, motivation and leadership to a Complaints team of around 25 people. Also leading projects and programmes with significant risk and complexity in order to achieve the business objectives. Monitoring and controlling costs and budgets, addressing risk and governance issues and acting as the escalation point for the more complex or financially signi...
- Posted 6 days ago
My client is looking for a Team Manager to be responsible for motivating and coaching team members to deliver first class customer service and operational excellence. The post holder will proactively plan and manage the annual workflow of the team and monitor delivery. Responsibilities: Manage and motivate team to ensure the highest quality of work is produced Maintain internal and external relationships Monitor work flows and ensure that team...
- Posted 11 days ago
Working as part of the Property Commercial team, it will be your job to support the timely delivery of projects in the most efficient way possible. If you want to take lead on how projects are run, we can offer you responsibility and autonomy to deliver projects the way you want. The Role: Manage the financials of an annual programme of 100+ construction projects Identify risk and monitor costs, looking to streamline budgets and boost efficien...