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Travel Booking Customer Adviser

  • Location

    Cheadle Hulme

  • Discipline:

    Customer Contact, MERJE Front-Line Talent

  • Job type:

    Permanent

  • Salary:

    £17,250 - £19,000 pa

  • Consultant:

    #

  • Email:

    lwaddock@merje.com

  • Job ref:

    LW/16525

  • Published:

    9 months ago

  • Startdate:

    Various start dates available

Salary:                  £17,250 - £19,000

Start Date:          Various start dates available

Location:             Cheadle

Hours:                  Shifts – Monday to Friday – Between 8 AM – 9:15 PM

                                Every other weekend - Saturday / Sunday -  9AM – 5PM or 11AM – 7 PM

 

 

Overview of Role:

Excellent opportunity if you are looking to get into a Customer Service Advisor role with full training provided.  We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service.

Job Description:

This is an exciting opportunity for a Customer Service advisor within a Travel company, we are looking for candidates with a passion for travel to provide the best customer experience for a highly reputable travel company!

Responsibilities:

  • Provide excellent customer service for customers looking for a package holiday
  • Arrange bookings for customers, ensuring attention to detail is maintained with accurate data input
  • Build rapport and provide a knowledgeable service to the customer regarding their holidays
  • Provide final costing to the customer and ensuring the customer is happy with the package provided
  • Booking travel arrangements and providing sound advice to ensure the customer will have an excellent holiday experience

Skills:

  • Excellent communication skills
  • Excellent customer service skills
  • Strong work ethic
  • Good IT skills and numerical skills with high attention to detail
  • Promote team spirit
  • Empathetic

Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant, retentions advisor