Travel Booking Customer Adviser
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Location
Cheadle Hulme
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Discipline:
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Job type:
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Salary:
£17,250 - £19,000 pa
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Consultant:
#
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Email:
lwaddock@merje.com
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Job ref:
LW/16525
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Published:
about 1 year ago
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Startdate:
Various start dates available
Salary: £17,250 - £19,000
Start Date: Various start dates available
Location: Cheadle
Hours: Shifts – Monday to Friday – Between 8 AM – 9:15 PM
Every other weekend - Saturday / Sunday - 9AM – 5PM or 11AM – 7 PM
Overview of Role:
Excellent opportunity if you are looking to get into a Customer Service Advisor role with full training provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service.
Job Description:
This is an exciting opportunity for a Customer Service advisor within a Travel company, we are looking for candidates with a passion for travel to provide the best customer experience for a highly reputable travel company!
Responsibilities:
- Provide excellent customer service for customers looking for a package holiday
- Arrange bookings for customers, ensuring attention to detail is maintained with accurate data input
- Build rapport and provide a knowledgeable service to the customer regarding their holidays
- Provide final costing to the customer and ensuring the customer is happy with the package provided
- Booking travel arrangements and providing sound advice to ensure the customer will have an excellent holiday experience
Skills:
- Excellent communication skills
- Excellent customer service skills
- Strong work ethic
- Good IT skills and numerical skills with high attention to detail
- Promote team spirit
- Empathetic
Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant, retentions advisor