19 days ago
Our client provides private banking, wealth management, SIPPs and financial planning to its customers.
A new role has become available to manage the application and development of the Training and Competence (T&C) schemes within the Private Banking and Wealth Planning units, thereby strengthening the ‘1st line of defence’ capabilities of the Bank.
- To work with the Head of Private Banking to develop the T&C scheme within the Private Banking and Wealth Planning units, taking responsibility for managing the day to day application of the scheme and ensuring that the T&C supervisors adhere to the requirements of the scheme
- Responsible for continuously reviewing the requirements of the T&C scheme and proactively identifying opportunities to develop it further, with support from the Head of Private Banking
- To coach and support the T&C Supervisors across the division in the application of the scheme
- To train new T&C Supervisors on both the soft skills and practical application of the T&C Scheme
- Conduct check-the-checker file reviews and observed visits across all product areas, identifying the suitability of the advice given by an adviser and areas for development.
- To act as an escalation point for complex files or sensitive issues.
- To identify common themes and risks across the business in terms of development areas or knowledge gaps.
- To educate the client facing staff in the business on the benefits of a robust T&C Scheme.
- To develop own professional expertise through on the job training, formal training and, where appropriate professional qualifications.
- Carry out any other duty related to T&C as may reasonably be required by the Head of Private Banking.
- CII / PFS qualification, ideally diploma qualified
- Excellent, proven interpersonal, verbal and written communication skills
- Ability to challenge when required, in a constructive manner
- Proven experience in working within a T&C/Suitability role
- Has a good understanding of FCA requirements for T&C
- Demonstrable knowledge of suitability, risk profiles and KYC