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Supply Analyst

  • Location: Leeds
  • Salary: £29,366 per year
  • Job Type:Permanent

Posted 26 days ago

  • Sector: Front-Line Talent
  • Contact: Lauren Dono
  • Contact Email:
  • Contact Phone: 0161 883 2795
  • Expiry Date: 06 October 2023
  • Job Ref: LD/10805

Monday - Friday, Flexitime, 37.5 hours, Permanent

As a Supply Analyst you will be required to undertake the production and delivery of resource plans for work types across Customer Operations from 1 week to 3 years' out. Also, to support the Resource Planning teams to plan and schedule activity optimally thereby increasing the profitability of the business, remaining committed to treating customers fairly.

Supply Analyst Responsibilities:

  • Create a safe environment with the aim of achieving a zero-incident workspace and ensuring that teams take responsibility for themselves and each other.

  • Responsible for the production and development of resource plans/models/processes to forecast staffing levels, service levels and other key performance indicators.

  • Lead discussions with key stakeholders to ensure inputs into planning models are up to date and reflect latest operational requirements.

  • Responsible for the impact assessment of risks and opportunities to the plan from and engage with relevant parties to ensure these are effectively communicated.

  • Review performance against plan and engage with operational stakeholders providing analysis of performance against plan.

  • Provide a link between Forecasting, Long Term & Change in translation of outputs from these teams into an operationally deliverable plan.

  • Generate and support the implementation of ideas for improved team outputs that engage key stakeholders and benefit our customers.

  • Organise, upskill and support RP projects that drive the business strategy.

  • Design, maintain and develop governance processes across the Resource Planning teams.

  • Adhere to the Competence and Training procedures to promote a culture where customers are treated fairly and are properly informed.

  • Ensure data held is compliant with DPA policies and sharing of any staff data is closely monitored and controlled.

  • Ensure (customer related) information systems are operated to the required standard to maintain accurate and secure records.

What we look for:

  • A strong analytical background and excellent Microsoft Office skills are essential.

  • Good understanding of resource planning principles and practices

  • Experience of working across a wide group of stakeholders

  • Highly numerate with good accuracy and attention to detail and strong analytical skills

  • Demonstrates strong understanding of our internal customers and how to meet their needs.

  • Excellent verbal and written communication skills

  • Ability to produce clear, concise documents and analysis using PowerPoint and Excel to facilitate comprehension and clear decision making.

  • Performs effectively when faced with time pressures, adversity, disappointment, or opposition.

  • Displays an ongoing commitment to learning and self-improvement.

Our Benefits:

  • Competitive salary and bonus potential

  • Pension scheme

  • Company Funded Healthcare Plan

  • 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days.

  • Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance