Hours:                 5 days out of 7 including every other weekend and some evenings

Start Date:          ASAP!

Are you looking to work in a family run business?

Do you love providing an excellent customer service to gain a sale?

Have you got all the behaviours of a great customer service / sales advisor?

Do you have experience of working with / selling cars?

If you answered “yes” to the above questions, then please read on for a sales role based in South Manchester. Don’t miss out on this amazing new opportunity!

The Role:

This sales job is 100% phone based, helping customers to find a car that suits their needs. You will be responding to warm leads that have come in from various channels, so there is absolutely no cold-calling involved in this sales job.

Essential Experience / Knowledge:

• We are looking for dedicated and reliable individuals, no job hoppers please!
• Must have some experience of working with cars
• Good work ethics are an essential part of this role

Key Tasks:

• Make outbound calls to customers who have enquired about purchasing a car
• Go through a structured fact-find with the customer
• Build an excellent customer relationship
• Help the customer decide which car is best for their needs
• Offer an informative and laid back service
• Input details accurately in the in-house system

Key Performance Indicators:

• Consistently achieve and occasionally exceed all call handling/productivity and personal KPI’s
• Keep within agreed absence levels
• Maintain excellent punctuality

Work Standards:                                                                                                                                                                                                                                                                                             

• An excellent telephone manner when dealing with both internal and external customers
• A soft approach when dealing with sales
• Possess excellent keyboard skills
• Reach and maintain your potential through continuous development
• Observe and work within company and industry guidelines (DPA, Company Information Policies etc.)

Keywords: customer service advisor, customer service adviser, inbound, customer service, call centre, inbound sales, outbound, contact centre, inbound customer service, car sales, dealerships, outbound sales, telesales, B2C, B2B,

Please note, should you not receive feedback within 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.