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Resource Planning Manager

  • Location: United Kingdom
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Customer Contact
  • Contact: Nat
  • Expiry Date: 18 August 2022
  • Job Ref: NC/19340

​Resource Planning Manager is a newly established team which forms part of the Risk Strategy and Reporting Team. Our team leads on activity that allows the Group Risk Function to operate effectively and drive continuous improvement. We also lead on M&A integration activities for the function.

The successful candidate will actively contribute to this by leading on and helping to shape the activities relating to risk operations, capacity management and continuous improvement. Key responsibilities will include:

• Coordinating the development of the Group Risk Function Mission, Mandate and plan which describes why the function exists, how we do it and what we do. You will work with the Group Risk Leadership Team to ensure that this is up to date and provides appropriate assurance and independent oversight of the key risks to which the Group and its customers are exposed. You will also produce regular updates on the Group Risk Plan for review by the Risk Leadership Team and for the Board Risk Committees.

• Leading the production and development of the Group Risk Scorecard (GRS) to effectively report on how the Group Risk function is performing against its Group Risk Plan. The GRC is used to present analysis that promotes continuous improvement and drives action from the Group Risk Leadership Team and their respective teams.

• Oversight and management of operational capacity, skills assessment, and resource deployment for the Group Risk function, taking account of BAU and Change requirements. You will build and maintain effective relationships with stakeholders across the Risk Function to understand and manage capacity and resourcing levels across the function. Where challenges are identified, you will propose and track agreed mitigating actions with the Group Risk Leadership Team.

• Managing the agenda setting process for Group and LifeCo Board Risk Committees, culminating in approval of the agendas with the relevant Board Risk Committee Chairs.

• Facilitation of ongoing assessment of key Risk function activities to support operational capacity considerations and opportunities to improve efficiency and effectiveness.

• The successful candidate will be required to attend Risk Leadership Team meetings to discuss matters relating to Group Risk Mission, Mandate & Plan, operational capacity/ resourcing, and prioritisation.

The successful candidate will need to communicate with and influence others at all levels to drive action and continuous improvement activity.

• As such, strong communication skills, written and oral, and proven stakeholder management skills are required for this role.

• Strong analytical skills with the ability to validate, challenge and analyse information from a variety of sources to present insight and required action.

• You will be proficient in the tools required to analyse and present information in an effective way, such as Microsoft PowerPoint, Word, and Excel.

• You will be required to manage a variety of tasks and activities concurrently. The successful candidate will have strong organisational, planning and prioritisation skills.

• Prior experience working in a role relating to governance, risk and/or compliance is desirable. It would also be beneficial, but not essential, to have a good understanding of Risk Management Frameworks.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.