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Resource Planner

  • Location: United Kingdom
  • Salary: £28,000 - £35,000 pa per year
  • Job Type:Permanent

Posted 11 days ago

  • Sector: Insurance & Claims
  • Contact: Peter Smith
  • Expiry Date: 06 October 2021
  • Job Ref: PSM/17969S

Responsible for the planning and scheduling of resource through data analysis and management for the operational departments, alongside tracking performance in line with company and customer service levels.

Job Role:

• To support the operational teams by tracking performance and changing shift patterns to ensure service levels are met.

• Working with the Depot Managers to ensure that they have capacity to carry out the required deliveries and adjusting shifts to ensure this happens.

• Production of daily/weekly/monthly reports as required to support visibility of performance.

• Production of productivity reports that measure and track performance for all areas of the business.

• Ensure that all colleagues are up to date with training compliance.

• To provide ad-hoc support to departmental Directors in the production and analysis of data.

• Observing and complying with GDPR.

• To achieve objectives and targets set.

• Carry out reasonable tasks as requested by your line Manager.

Experience Required:

• Demonstrate experience in a similar role working within a fast-paced environment.

• Excellent analytical skills – ability to use data in order to drive performance and plan resources effectively,

• Strong IT skills with an excellent working knowledge of Excel (including Pivots,

formulas and ideally VLOOKUP’s).

• Ability to look at the bigger picture and understand the impact a course of action can have both in the short term and long term

• Excellent influencing and communication skills with the ability to develop strong business relationships with all key stakeholders

• A proven track record of challenging constructively and influencing at all levels

About You:

Personal Specifications

Adaptable, tenacious self-starter who is results orientated.

Able to work on own initiative as well as support team and departmental goals and


Location: Home/Office – following an office based induction period