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Quality Assurance Officer

  • Location: Blackburn
  • Salary: £35,000 + benefits per year
  • Job Type:Permanent

Posted about 1 year ago

  • Sector: Compliance
  • Contact: Paul Clayton
  • Expiry Date: 13 March 2023
  • Job Ref: PC/10035

As the Quality Assurance Officer, you will be responsible for developing a complete QA programme that not only safeguards the quality in our dealings with customers but also fosters a “quality and professional culture,” which all employees become actively engaged in guaranteeing quality in the delivery of the service that the company offers.

The role will involve:

  • You will have excellent knowledge of the products and services offered by the company, knowledge of the different financial markets and sound knowledge of the FCA regulatory requirements.

  • You will be required to maintain your knowledge by keeping up with any regulatory changes and updating training as required.

  • Interpret, build upon, and comply with company quality assurance standards.

  • Document quality assurance activities with internal reporting and audits.

  • Producing monthly report of QA activities and findings to the Chief Risk Officer.

  • Identify and investigate any potential risks and bring these to the attention of the Chief Risk Officer

Key Requirements:

  • Ideally hold Level 4 Diploma in Financial Planning or working towards

  • Previous experience of working within an FCA regulated environment

  • Knowledge of the various financial services products including Pensions, Equity Release, Wills, Investments