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Quality Assurance Manager (Remote)

  • Location: Glasgow
  • Salary: £45,000 + Benefits per year
  • Job Type:Permanent

Posted 9 months ago

  • Sector: Compliance
  • Contact: Paul Sherlock
  • Expiry Date: 20 January 2023
  • Job Ref: PS/19750G

Our client is a specialist Financial Services organisation who are enjoying a period of growth and as such are looking to recruiter a Quality Assurance Manager. Reporting to the Head of Quality & Control in the 1st line of defence controls team, you will support the wider Leadership Team, the Board of Directors and other Governance Committees through the oversight and application of the Company’s policies including Credit, Vulnerable Customers, Anti-Financial

Responsibilities of the job include:

•Development and management of an appropriate framework, allowing proactive and reactive oversight of underwriting quality aligned to risk appetite, fair customer outcome standards and align with our requirements and regulations

•Supporting and performing risk assessment: analysing current risks and identifying potential risks that are affecting the Company

•Preparing and delivering outputs from the oversight framework to senior stakeholders and appropriate governance committees with recommendations for approval

•Work with Operations, operational and other risk teams to ensure the correct outcome for the company is achieved

•Performing a risk evaluation: supporting the risk control self-assessment cycle, evaluating the Company’s previous handling of risks, and comparing potential risks with criteria set out by the Company such as financial impact, customer impact and regulatory requirements

•Supporting 1st line management to understand, assess and manage key risks and controls, to help create better business decisions

•Working with 2nd and 3rd line to develop appropriate approaches for the company

•Development and delivery of insightful risk reporting tailored to the relevant audience. Conducting risk reviews, which will include liaising with internal and external stakeholders


•Experience in Quality Assurance management and framework development

•Strong Mortgage experience (ideally)

•Excellent problem solving, analytical and data skills, combined with the ability to apply those skills across business processes

•The ability to provide confident and credible challenge to senior stakeholders within the business

•Great communication skills, both verbal and written, with the ability to form effective working relationships with a variety of stakeholders

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

If you would like this job advertisement in an alternative format, please contact MERJE directly.