Protection Insurance Sales Agent (inbound)
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Location
Sale
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Discipline:
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Job type:
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Salary:
£27,000 - £60,000 pa
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Consultant:
#
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Email:
psmith@merje.com
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Job ref:
PSM/16485
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Published:
12 months ago
Salary: £27K OTE £60K
Location: Sale
Job Purpose:
This is an amazing opportunity for an experienced telesales advisor to join an established team responsible for selling a range of protection insurance products. You will establish customer needs and sell suitable products to meet those needs ensuring the right customer outcome is achieved.
Responsibilities:
· To convert client enquiries to policies for prospective clients over the phone
· To generate business equal to or in excess of monthly target
· To provide every client with an exceptional customer service level and ensure TCF and best customer outcome is achieved
· To use all data to maximise sales
· To provide the client with the best possible advice
· To ensure the client provides all relevant documentation and is chased up for this where required
· To work and administer workflows, diaries and chase calls within required timescales
· To ensure maximum revenue is collected by the business
· To deal with all clients in a positive and professional manner
· To give feedback / ideas on how processes can be improved / made more efficient
· To act in a professional manner and deliver excellent customer service at all times
· Deal with any client queries as required
· To ensure computer records are kept up to date
· To undertake any other duties that fall within the scope of this job
Skills:
· Highly driven
· 2 years’ experience within Financial Services
· Experience in Protection Insurance products
· Quick thinking
· Dedicated
· Strong people skills
· Pro-active
· Thinks ‘outside the box’ to service clients and achieve targets
· Highly customer focused
· Self-motivated
· Ability to work towards and exceed targets
· Excellent Communicator
· Ability to work under own initiative or as part of a team