W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9nzxjqzs9qcgcvam9ilwjhbm5lci5qcgcixv0

Payment Distributor

Permanent: Full Time 37.5 hours

Shifts: Monday – Friday (shifts between 8am-8pm)

Start Date: ASAP

Our client is looking for a Payment Distributor to join their fast growing, independent financial services business based in Trafford Park.  You will be responsible for the efficient distribution of client monies to creditors, whilst adhering to all relevant legislation and guidelines.  You will manage relationships with clients whilst providing a first class customer service.

  • To ensure the timely and accurate distribution of client monies
  • Administer new customer accounts and monitor progress until full creditor information received by third party
  • Promptly deal with and resolve customer and creditor queries by telephone and email
  • Ensure that all customer and creditor correspondence is processed accurately
  • Liaise with various internal departments where necessary, building key relationships to support your customers’ requirements
  • Establishing and setting up customer payments, including the processing of debit cards
  • Interact with third party systems ensuring all information is consistently accurate
  • Calculation of balances
  • Re-calculation of distribution amounts for customers on reduced payment arrangements
  • Ensure the timely production of all payment files
  • Produce precise statistical information for Management Reports
  • Investigation and administration of returned or unallocated payments
  • Action internal diary requests from other departments
  • Maintain all changes to the creditor table

Essential Skills

  • GCSE Math and English at least Grade C
  • Highly numerate
  • Understanding of FCA
  • Excellent communication and organisational skills
  • Ability to work to deadlines
  • Attention to detail
  • Intermediate computer skills
  • Proven time management skills

Desirable:

  • Previous experience of working in a call center environment 
  • Previous experience of working within financial services
  • Knowledge and experience of working within an FCA regulated environment
  • Degree Educated

Benefits:

On site gym

Restaurant

Costa Coffee

Named in Sunday Times Top 100 companies to work for