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Part-time Inbound Customer Service Agents

  • Location: Manchester
  • Salary: £19,500 per year
  • Job Type:Temporary

Posted over 2 years ago

  • Sector: Front-Line Talent
  • Contact: Lucy Waddock
  • Expiry Date: 23 December 2021
  • Job Ref: LW/18120

Temporary Assignment with a view to going permanent

Full time training required – 4 weeks

​Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

• Taking inbound calls from customers

• Providing an excellent customer service

• Updating notes in the in-house system

• Signposting to different teams where required

• Being a reliable and committed member of the team

Skills:

• Excellent communication skills

• Excellent customer service skills

• Strong work ethic

• Good IT skills

• Reliability

Initial training based in Salford and Manchester

If successful, you will be required to pass a strict reference vetting process, including a criminal record check.

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