Location: Work from home with occasional office working (Manchester)
Hours: 20 hours Evening and weekends (Hybrid working, work from home 2 days per month in the office
Are you passionate about delivering an excellent customer service?
Have you wanted to work in a call centre but don’t have the experience?
Are you reliable and hardworking, always trying your best?
Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?
If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunities on the outskirts of Manchester
Overview of Role:
Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.
This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.
• Taking inbound calls from customers
• Providing an excellent customer service
• Updating notes in the in-house system
• Signposting to different teams where required
• Being a reliable and committed member of the team
• Excellent communication skills
• Excellent customer service skills
• Strong work ethic
• Good IT skills
If successful, you will be required to pass a strict reference vetting process, including a criminal record check.
Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant, part time job, student job, part-time job, part-time, evening, weekend