Salary: £19,500 (pro-rata) 20-25 hours per week
Start Date:11th October 2021
Location: Salford Quays or Cheetham Hill, Manchester
Hours:20 - 25 hours, working shifts between 5pm and 11.30pm, working 5 days out of 7 on a rotating shift pattern
Are you passionate about delivering an excellent customer service?
Have you wanted to work in a call centre but don’t have the experience?
Are you reliable and hardworking, always trying your best?
Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?
If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunities on the outskirts of Manchester
Overview of Role:
Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.
This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.
· Taking inbound calls from customers
· Providing an excellent customer service
· Updating notes in the in-house system
· Signposting to different teams where required
· Being a reliable and committed member of the team
· Excellent communication skills
· Excellent customer service skills
· Strong work ethic
· Good IT skills
If successful, you will be required to pass a strict reference vetting process, including a criminal record check.