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Part Time Inbound Customer Service Agents

  • Location: Manchester, United Kingdom
  • Salary: £19,500 (pro-rata) per year

Posted 11 days ago

  • Sector: Front-Line Talent
  • Contact: Sally Cordwell
  • Expiry Date: 05 October 2021
  • Job Ref: SC/16369S

Salary: £19,500 (pro-rata) 20-25 hours per week

Start Date:11th October 2021

Location: Salford Quays or Cheetham Hill, Manchester

Hours:20 - 25 hours, working shifts between 5pm and 11.30pm, working 5 days out of 7 on a rotating shift pattern

 

Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

 

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunities on the outskirts of Manchester

 

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

 

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

·         Taking inbound calls from customers

·         Providing an excellent customer service

·         Updating notes in the in-house system

·         Signposting to different teams where required

·         Being a reliable and committed member of the team

 

Skills:

·         Excellent communication skills

·         Excellent customer service skills

·         Strong work ethic

·         Good IT skills

·         Reliability

If successful, you will be required to pass a strict reference vetting process, including a criminal record check.